Hi Cathy,

Thanks for your e-mail. 

After four 'phone calls to EDF today, the final result is that, after moving offices recently, EDF have "mislaid" my FIT application form and all the enclosures.  They know they have had all the details as it is all on their computer, but Offgem have to have hard copy - so they are sending me another form and, after over 2 months wait, I now have to start all over again with a new form, passport copy, MCS Certificate etc etc.

The result of this is that, without accreditation, I have missed their meter reading period this month and will now have to wait until March for the first payment to come through.

Not much else I can do I suppose except go along with it all!!

Regards,

Anthony.

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Hi Anthony

I haven't heard from many people complaining about this recently, but registration generally has been slow. The electricity companies and Ofgem weren't given much time to get their systems set up prior to the introduction of the feed-in tariff, and there were also a lot of people who had installed prior to its introduction who also needed to be registered.

When I spoke to Ofgem a few months ago they anticipated clearing the backlog by 1 October. So things should be running much more smoothly by now. What is EDF giving as the reason for the delay when you telephone them?

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Following having solar panels fitted, I completed the FIT application form to EDF energy on 1st October. We are still not registered despite several 'phone calls to EDF. Is this delay normal?

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This is going to be a difficult area given that there were grants available for early adopters, and there is one train of thought that says the early adopters didn't need the incentive of the FiTs, they bought it anyway.

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