How do I find the best performing heat pump?
Posted by Cathy Debenham on 17 May 2013 at 9:35 am
Q: There is a great deal of information on the Internet as regards heat pumps but no information about recommended manufacturers of ground source heat pumps. Please can you help me. I would like someone to recommend which ground source heat pump ie Kensa, Nibe Danfoss performs best.
A: Good question, and not an easy one to answer. I asked someone working at senior level in the industry recently, and his answer was that most of the main manufacturers provide efficient kit. It's the design, specification, installation and commissioning of heat pumps that make the difference.
So what's really important is how skilled and experienced is the installer, and what support do they get from the manufacturer. The kind of questions I'd be asking installers are:
- How many installations of this type of heat pump have you done?
- Can I talk to three previous customers who have had their heat pump running for at least one winter?
- Does the manufacturer provide support with sizing, specification and commissioning where necessary? Is this a service I can get? (it may be available at an extra charge).
- Are you MCS accredited, and a member of the Renewable Energy Consumer Code (RECC)? This is important because a) you will not be eligible for the RHI if you don't use a MCS installer; b) they will have to meet a higher set of standards than non-members; and c) it will give you more protection if things go wrong.
Find more questions to ask here.
Find out more about how to choose a heat pump
Photo credit: ISO EnergyBy Cathy Debenham
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