How do I apply for the domestic renewable heat incentive?
Posted by Tasha Kosviner on 14 April 2014 at 2:20 pm
To apply, you need three pieces of documentation:
Your MCS certificate (supplied by your installer at the time of commissioning);
Your green deal advice report (you must get a green deal assessment in order to be eligible, unless you are a self-builder);
Your energy performance certificate (EPC- this will be supplied as part of your green deal assessment).
Once you have collected these three things, go to the Ofgem e-serve site to start your application.
Initially you will be asked basic information about yourself, your property and the system you have installed. You will then be invited to set up an account and begin the full application.
This is where you will be asked to enter your MCS certificate number, your green deal advice report number and your EPC number. You will also be asked questions about the cost of buying and installing the heating system, how your property was heated previously and the type of fuel used.
Finally, you will be asked for your bank details so that payments can be processed.
Some applicants may need to provide additional information for example if they are a registered landlord or if the property falls into the category of requiring metering for payment.
The application process has been staggered and is currently open to anyone with new installations (those that were commissioned after the 9 April 2014 launch date) and anyone with an installation made prior to the launch date (a so-called legacy installation) that did not receive the upfront renewable heat premium payment (RHPP).
(Anyone not included in the first wave can view the application timetable under Application Process here.)
You make your application online and Ofgem are predicting it should take between 15 and 30 minutes to complete. Once your application is submitted you will get an instant reply, stating whether you have been accepted, denied or if your case is under review.
A manuel review may happen if, for example, your green deal advice report recommends insulation but you believe your property is exempt; you have received a non-RHPP grant; the property is a self build; you are taking part in the voluntary metering and monitoring service; you are a legacy applicant and have had your heat pumps seasonal performance factor reassessed; you apply with a product that is MCS-certified but is not on the product eligibility list or you apply for a heating system that is made up of more than one product.
Ofgem maintain that the application process is straightforward and that there should be no need to pay an external company to help you. In fact, many YouGen users were among those who took part in early tests of the application process.
Even in cases where manual reviews are required, early reports coming back to us suggest that Ofgem have been relatively punctual and clear when dealing with concerns.
However, there have been some early teething problems – for example initially the system wasn’t recognising some bank account numbers although Ofgem say this is now fixed. If you do experience difficulty, you can call the Ofgem helpline on 0300 003 0744 and do let us know how you get on via the comments at the bottom of this page.
If you haven’t yet had your green deal assessment, have a look at this blog about choosing your green deal assessor.
For more information on the application process see Ofgem’s essential guide for applicants.
If you have a question about anything in the above blog, please ask it in the comments section below.
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