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£310 million available for those in finding it difficult to keep warm this winter

Posted by Cathy Debenham on 28 October 2014 at 9:25 am

Now that the clocks have gone back, the nights are darker and the heating is more likely to be on. So it's a good time to think about how you can keep your heating bills down. If you are on a low income there may be help available from the Home Heat Helpline.

The coalition between energy companies and support organisations has kick-started its ninth campaign by launching a new helpline number (0333 300 33 66) for mobile callers at local landline rates. This year, £310 million is available for vulnerable people through the Warm Home Discount which can reduce bills for eligible households.

The Helpline is a confidential and free advice service for low-income households to pick up the phone to get help. Advisors are able to put callers in touch with services such as supplier trust funds and schemes that offer financial support towards a new boiler and better insulation for homes.

“There is £310 million available to help people who need it most this winter, says Barbara Vest, spokeswoman for Home Heat Helpline. "Please call the Helpline if you think you might be eligible for help. Call 0800 33 66 99 [from a landline] or 0333 300 33 66 [from a mobile] today to speak to one of our friendly advisors who want to hear from you. If you don’t want to pick up the phone, you can always try our webchat service on our website. Either way, get in touch with us.”

On average, one in seven households is eligible for help from energy companies. It's estimated that 98% may have missed out on free advice and support last winter because they did not know they could call their supplier or the independent helpline last winter. To see if you are eligible, click here.

The Home Heat Helpline (0800 33 66 99/ 0333 300 3366) is funded by Britain’s major energy suppliers and supported by a range of support organisations including Age UK, Citizens Advice; National Energy Action, Energy Saving Trust and Gingerbread. 


More information about Energy Saving and Renewable Energy on YouGen.

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