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What are Tariff Information Labels, Tariff Comparison Rates and Personal Projections and how do they help get the best deal on energy bills?

Posted by Jason Ramsdale on 26 January 2016 at 9:40 am

Tariff Information Labels (TILs) were introduced in 2014 by Ofgem to provide clarity to customers when they are shopping for the best energy deal. They include everything you need to know to understand the energy plan and compare costs between tariffs.

The top section of the TIL has to include the following:

  • Supplier name (e.g. Extra Energy Supply Ltd)
  • Tariff name (e.g. Clear Fixed Price Feb 2017 v1)
  • Tariff type (e.g. fixed, variable; fixed price tariffs have prices that stay the same for the duration of the tariff)
  • Payment method (e.g. Monthly Direct Debit)
  • Unit rate (price of energy per kWh)
  • Standing charge (the fixed cost per day; is used for the upkeep of your services)
  • Tariff end date
  • Price guarantee (the price is  guaranteed until this date)
  • Exit fees, if applicable (the cost to switch providers before the tariff end date)
  • Discounts and additional charges
  • Additional products and services (e.g. loyalty points).

An example of a TIL:

An example Tariff Information Label

The bottom part of your TIL has estimated costs and includes the Tariff Comparison Rate (TCR) which helps to compare different tariffs. The TIL is calculated by assuming an average energy usage and calculating the costs using the tariffs standing charges and unit costs. An average user is defined by Ofgem as a household that uses 3,300 kWh of electricity and 13,500 kWh of gas each year. While, the TCR can help compare tariffs at a glance it's worth noting that different tariffs can benefit different lifestyles quite significantly and this isn't accounted for by the TCR.

Another feature of the TIL is Personal Projection which helps individual customers to compare their predicted costs with different tariffs. The Personal Projection is based on your current energy usage and can help give a reliable forecast for energy bills on different tariffs.

If you’re not happy with your current energy supplier, or just want to check that you are getting the best possible deal (We recommend doing so!), then you should use an Ofgem accredited switching service or compare the prices yourself by checking multiple tariffs TILs. is an Ofgem accredited switching service that can help you compare the energy market to make sure you are on the best energy tariff for you.

See also: Are you paying too much for your energy?

More information about Energy Saving and Renewable Energy on YouGen.

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