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Observer Ethical awards Winners 2011

Athena Electrical Ltd

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(4.5)
Product meets expectations
(4.5)

Overall (29 recommendations)

(5)

Technology: Solar electricity
Product: .

I chose Athena after seeing positive comments about them online. Their customer service was excellent and they explained the products and my options very well. So far the PV is matching up with expectations, is efficient and painless whilst saving mo…

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Technology: Solar electricity
Product: Not sure

I chose Athena as they are local and approachable and have excellent customer service. They explained my options to me really well and so far it's all living up to expectations. I'd definitely go with them again.…

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Technology: Solar electricity
Product: Panasonic

Athena's customer service was excellent. They explained my options to me came with graphs, full explanations - very clear advice. So far I would say generation is exceeding expectations- think the projections were for a 10% return on revenue.…

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Technology: Solar electricity
Product: .

Athena were the most expensive however they were definitely the most thorough/professional – they were honest in that they said things I didn’t want to hear, e.g. insisting on a prior structural survey which found damp in the roof.  Also a w…

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Technology: Solar electricity
Product: .

I have great confidence in Athena and am really pleased with what they achieved.I thought they were very responsive as the cellar installation by another company had failed and we needed someone to fix it. The installation they were presented wit…

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Technology: Solar electricity
Product: .

Athena installed my solar PV and battery storage unit and they were absolutely fantastic. They were really punctual and efficient, getting back to me before anyone else did. They made sure the installation worked around my needs - for example th…

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Technology: Solar electricity
Product: ?

good people…

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Technology: Solar electricity
Product: VBHN285SJ40 solar panels

We had a lot of questions and Athena Electrical Ltd answered all of them. There were several things we had to review, for example roof size, orientation, power requirements, etc. Athena were great and put up with a lot of emails and p…

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Technology: Solar electricity
Product:

Happy to recommend Athena Electrical who installed Solar PV electricity generation panels, related equipment and general electrical work. Knowledgeable, informative, considerate and efficient at every stage. A 5* installer.…

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Technology: Solar electricity
Product: .

Installers where very pleasant and helpful. I have given a score of 3 for the last two questions as I feel I cannot honestly answer this as yet.   …

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Technology: Solar electricity
Product: HIT-VBHN240SJ25

We couldn't have wished for a more knowledgeable, polite and efficient company. Not one complaint!…

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Technology: Solar electricity
Product: PV

Dealt with the full installation, excellent service and very friendly.…

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Technology: Solar electricity
Product: pv

Very good service, very friendly, excellent selection of products and knowledge.…

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Technology: Solar electricity
Product:

Very helpful and constructive at problem-solving. Provided very useful advice.…

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Technology: Solar electricity
Product: 250W Sharp ND-R250A5 Solar PV Panels,

Excellent service…

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Technology: Solar electricity
Product: .

I have not rated them on 'how the service/product meets expectations' as they are rented properties and I do not always have access to read the meters.…

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Technology: Solar electricity
Product:

The service was efficient, courteous and the price as quoted…

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Technology: Solar electricity
Product: Solar Panels

Excellent service, local, knowledgable, prompt and keen to share as much information as possible. Great price and loving having our own power suppply. Buy the Wattson box too - Ours is always green - we're making more than we're using. …

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Technology: Solar electricity
Product: HIT-N240SE10

Really helpful throughout the whole process. Explained the options clearly from the outset and were proactive in contacting us and keeping us in formed throughout. They also worked hard to meet the FIT deadline and were happy to work with our roofing…

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Technology: Solar electricity
Product: N240SE10

Friendly, knowledgeable, local, efficient…

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Technology: Solar electricity
Product: NU180R1H

Really good, sound advice from the very beginning about the viability of installing solar on an east-west roof. Easy to contact, quick replies to any detailed questions we had.  Provided a competitive estimate, in good detail. We needed roof rep…

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Technology: Solar electricity
Product: -

As homeowner who wanted for years to have solar energy and during a lunchtime conversation with a friend said she knew a company who had installed solar PV panels. My experience with Athena Electrical was completely postive with a visit to explain…

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Technology: Solar electricity
Product: -

Very efficient and professional. If something was problem, they looked at it if it was a puzzle to be solved! Resolved issues around wiring through the house very effectively.…

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Technology: Solar electricity
Product: BBA0031 3.68kW system

Both Sylvia and Viv were very knowledgeable and explained lots of useful stuff to me - which helped me with getting other quotes as I then knew what to ask. They offered three different options and Viv spent time (on a Sunday!) talking these through …

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Technology: Solar electricity
Product: HIT - H24 0E01

Athena have been excellent suppliers - great technical knowledge, good communication, timely installation and clear advice and information throughout. The extra bonus was that they tidied up after their contractors so thoroughly we hardly knew they h…

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Technology: Solar electricity
Product: HIT photovoltaic module

Viv (who owns the company) gave fantastic service - she always responded quickly to queries, which was particularly impressive given how busy Athena were just before the reduction to feed-in tariff. All the Athena staff and their subcontractors were …

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Technology: Solar electricity
Product: NU185W/2.59kWp

Athena did a great job - with little fuss or bother, but with real professionalism and care. Sylvia was incredibly helpful and committed. …

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Technology: Solar electricity
Product: 8x250Wp panels and 1100/1700

We're very glad that we went with Athena. Their quote was competitively priced among the four quotes we took from national and local companies. They spent time discussing the project with us, making sure they knew…

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Technology: Solar electricity
Product: SC185

I am  really pleased with the result of the Solar PV installation Athena Electrical carried out for me.  Sylvia took time to present a variety of options and I am more than happy with the way in which the works were…

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