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Observer Ethical awards Winners 2011

Caplor Energy

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Caplor Farm

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Company description

Caplor Energy is an established company fully certified under the REAL Assurance and Microgeneration Certification Schemes (MCS) to install renewable energy technologies, including Solar Photo voltaic (Solar PV), Solar thermal and heat pumps. Not only this but Caplor also look after your solar installations with our operations and maintenance packages; including solar panel cleaning and monitoring.

Based in stunning Herefordshire, Caplor Energy is your regional specialist for Solar photo voltaic (Solar PV) and thermal panel installations for businesses, homes and communities.

We are committed towards achieving a sustainable future and are extremely passionate about using solar renewable energy to make a positive impact for people, planet and profit.

We provide expert advice in finding the best renewable energy solution for you.Whether this be solar PV, solar thermal panels or the install of a heat pump. We also offer a range of finance options but even if you don't want to make the investment yourself, we have a power purchase agreement so you can enjoy reduced price solar PV green energy without the outlay. This is all part of the Caplor ethos - upholding our values to inspire, be sustainable and improve.

We are committed to the industry and in offering a prompt, professional service and extremely competitive quotes. We take pride in our reputation and hold esteemed partnerships with the NFU and Kingspan, as well as only using durable products designed to perform efficiently.

Our environmental commitment has been recognised across the region with accolades including the West Midlands Carbon Reducing Cost Saving Award, the Environmental Champion at the Pride of Herefordshire Awards and finalists at the Herefordshire & Worcestershire Chamber of Commerce Awards. And of course, we practise what we preach – we’ve installed four separate solar PV systems, a solar thermal system, a biomass boiler and a wind turbine at our office. Visit us and have a look.

Solar PV. Solar Photo voltaic. Photo voltaic. Solar Thermal. Heat Pumps. Air source heat pumps. Ground source heat pumps. Electrical Vehicle charging. Electric Vehicle. Operations. Maintenance. Repairs. Services. Solar servicing. Solar thermal servicing. Solar PV servicing. Soalr photovoltaic servicing. Heat pump servicing. Call out. Call outs. Panel clean. PV cleaning. PPA. Power Purchase Agreement.

How we work

Company Type: Installer, Consultant,

Markets we work in: Community, Domestic, New build, Private sector, Public sector, Renovation, Retrofit,

Products we supply: We only install the highest quality and industry leading products that are built to last. Brands include Sunpower, Phono, Vikram, BenQ, JA Solar and Canadian Solar for our solar PV and solar thermal panels.

All our equipment is MCS-certified.

Site visits and quotes: We are happy to provide a free, non-obligation site survey to assess the suitability of your property for a renewable energy technology.

We follow the REAL Consumer Code and will never attempt to sign up a client whilst carrying out a site survey. We will provide an honest assessment of the best system for your requirements, and will then provide you with a quotation and detailed proposal. If you would like Caplor Energy to install a system we will only then ask you for a 10% deposit with an order.

As members of REAL we also offer an insurance-backed guarantee and a deposit insurance scheme.

After sales service: Caplor Energy offer an industry-leading eight year installation warranty to provide our clients with complete peace of mind with our work. An operations manual is provided and we fully support our clients in the application for any Government incentive schemes. We will always offer for your site surveyor to return and explain any questions you may have about your new system or incentive schemes.

We always aim to resolve all complaints as quickly as possible. An inspection of your system, if necessary, will take place within 10 working days of Caplor Energy logging your complaint or query.

Most of our business is through recommendations which means we place a great emphasis on looking after our clients and going that extra mile to help them. You won't be disappointed with our level of customer care.

Need to know information

Date established: 2005

MCS certification: Yes

MCS Scheme Installer

MCS Number 13344

Certified bodies: NAPIT,

NB: to be certain that this information is up to date check on the MCS website before you go ahead.

Certified technologies: Biomass, Heat pumps, Solar electricity, Solar thermal,

Environmental policy? Yes

Accredited environmental management scheme? None

Do you measure your company's carbon footprint? No

Trade Bodies: NAPIT,

Other certification schemes: Green Deal Installer, NAPiT, RECC (Renewable Energy Consumer Code),

Insurance policies in place to protect consumers?: REAL Deposit and Advanced Payment Insurance Scheme REAL Insurance Backed Guarantee covering our workmanship warranty Public and Product Liability

Last recommended on: Apr 16th 2017 by sigwynn