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Observer Ethical awards Winners 2011

Eco2Solar

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(4.5)
Product meets expectations
(4.5)

Overall (63 recommendations)

(5)

Technology: Heat pumps
Product: 250W Black/SB1600TL

This was a second installation on my property and as my experience of this firm was so positive from the original installation I had no doubts or concerns whatsoever about asking them to quote for the second job.  They were again highly profess…

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Technology: Solar electricity
Product: 250W Black

This supplier came recommended by a friend but I still went through the process of obtaining quotes from other suppliers.  Eco2Solar would have got the job even without the recommendation. They were knowledgeable, helpful and focused on …

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Technology: Solar electricity
Product: suntech 250w stp250-20/Wd Poly-crystalline solar pv modules

Efficient, knowledgeable and approachable company. The installers and electricians were excellent.…

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Technology: Solar thermal
Product:

Great service, quick installation and no mess.…

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Technology: Solar electricity
Product: STP 250S

Very efficient and polite from sales to installation team.  Work was done as planned…

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Technology: Heat pumps
Product: Monocrystalline Solar PV

Really helpful from initial contact right through to installation.  …

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Technology: Solar electricity
Product: stp250s-20/wd mono crystallinesolarpv modules

A very professional, caring company. Everything was explained clearly. There was no sales pressure at all. The installers were brilliant, working quickly and efficiently. A really good team from start to finish. We thoroughly recommend this Com…

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Technology: Solar electricity
Product: 250w PV modules

Friendly and competent…

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Technology: Solar electricity
Product: MAstervolt Soladin 600

Excellent service throughout the process from beginning to end…

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Technology: Solar electricity
Product: Sunny Boy inverter

A very complete service clearly and accuratley delivered from the whole team.…

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Technology: Solar electricity
Product: 215GH2PU 215 modules

The company has a genuine interest in providing good service and customer satisfaction - one of the few companies who believe in what they are doing in promoting renewable energy products.…

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Technology: Solar electricity
Product: -

Nothing…

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Technology: Solar electricity
Product: S-24Ad

The service was excellent from start to finish. Nothing was too much trouble…

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Technology: Solar thermal
Product: CPC6 INOX

Provided a good overall service…

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Technology: Solar electricity
Product: HIT250EO1 , 250W Modules

Provided a very good service…

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Technology: Solar electricity
Product: SB4000TL

Excellent installation, customer service and back-up.…

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Technology: Solar electricity
Product: n/a

Very professional and efficient…

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Technology: Solar electricity
Product: 250W panels

Met my expectations well.…

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Technology: Solar electricity
Product: NU185 16 panels

.…

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Technology: Solar electricity
Product: Sunnyboy inverter 2.2kWp system

Eco2Solar were very professional in every way and answered any questions we had promptly and efficiently. We were very pleased with the service they provided.…

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Technology: Solar electricity
Product: SMA inverter

A very professional and considerate company. I have put 3 stars for meeting expectations and value for money as it is still too soon to tell.…

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Technology: Solar electricity
Product: Panels

They did exactly what they said they would and at the time they said.…

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Technology: Solar electricity
Product: Sunnboy

I was so impressed with the workman that I took time out to ring their managing director to express my satisfaction.…

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Technology: Solar thermal
Product: Solar thermal

Good when they were here but a bit haphazard with administration prior to the installation.…

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Technology: Solar electricity
Product: Panels

Was very taken by the staff's apparent pleasure in helping their customer. Please note I have only put 3 against value for money as I cannot tell yet.…

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Technology: Solar electricity
Product: Solar PV

After researching in total 8 Solar PV installers, gathering the important factors and expectations we settled with Eco2Solar as the best and confident for us.…

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Technology: Solar electricity
Product: Nu-185E1

Very happy…

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Technology: Solar electricity
Product: 3.84 kWp

Very clean and tidy…

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Technology: Solar electricity
Product: x 21

Very professional friendly service.…

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Technology: Solar electricity
Product: Sunnyboy 3000TL inverter

Very happy…

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Technology: Solar electricity
Product: NU-185E1

very happy…

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Technology: Solar electricity
Product: 240

Excellent.  Both sales and installation personnel turned up when they said they would.  Scaffolding installed on time and removed on time.…

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Technology: Solar electricity
Product: HIT 240

Excellent service and attention to detail and a great price!…

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Technology: Solar electricity
Product: NA

Quickly answered any questions we had. Installation was quick, tidy and efficient. They came when they said they would.…

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Technology: Solar electricity
Product: NU185 2.59kW

Initially installed recommended inverter which needed changing…

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Technology: Solar electricity
Product: .

.…

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Technology: Solar electricity
Product: .

Arrived on time. Did exactly what they said within the given timeframe. The exact location of the inverter/cables etc were fully discussed with me. The quotation would have been enhance by an estimate of power/income generated, and likely payback…

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Technology: Solar electricity
Product: NU-180E1

Very quick and efficient. Previously fitted solar water panel for me.…

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Technology: Solar electricity
Product: Bosch

The supervising man / managers on the ground were superb, so was the salesman who provided a lot of information over six months prior to us having the equipment…

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Technology: Solar electricity
Product: .

Email queries were responded to by the MD in minutes. All staff were courteous. Everything happened when we were told it would happen. I have only rated the value for money and product expectation at 4 as I'd like to see actual performance o…

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Technology: Solar electricity
Product: 1.11Kwp Solar Pv (6 panels)

Enthusiastic. Interested in your requirements. Not pushy.…

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Technology: Solar thermal
Product: .

Efficient to deal with, pleasant people to have on your property, work was very clean and tidy.…

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Technology: Solar electricity
Product: 2.70 kwP Solar PV system

Excellent - knowledgeable in the advice offered, and clean and efficient in the installation …

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Technology: Solar electricity
Product: BP 4189T mono-crystalline solar PV modules

Local company with no high pressure sales techniques.  Highly recommended.…

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Technology: Solar electricity
Product: SB4000TL

Very professional.  Installation 1.5 days excluding scaffold erection and dismantle.  Very clean and helpful with post installation paperwork.…

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Technology: Solar electricity
Product: NU185

Very efficient, quick, clean and tidy…

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Technology: Solar electricity
Product: NU-E245

Good presentation about PV generation and products used. Good site survey to recommend what was appropriate for my home (east/west facing roof). The installation was scheduled and completed to plan, The installation team were professional and friendl…

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Technology: Solar electricity
Product: MCS PV00007/11

Excellent.…

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Technology: Solar electricity
Product: NU185 mono-crystalline

A knowledgeable and reputable company. Good communications regarding the initial survey, the quotation and finally the installation. Installation was quick and without problems. A good job was done and the site was left clean and tidy. …

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Technology: Solar electricity
Product: Kyocera 215, Sunny Boy

Very professional and knowledgeable. Completed the job in less time than forecasted. Left the site perfectly clean and tidy. Provided me with a portfolio of photos of the installation. This was necessary because all the panels on a first floor flat r…

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Technology: Solar electricity
Product: Yingli/Sunny Boy

Good pre-sales, knowledgeable and not over sold Quick and unobtrusive installation Good aftersales contact…

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Technology: Solar electricity
Product: 210

installation team excellent, support staff a little slow to react to simple oversight, I guess that was due to me being one of their first installs 16th April 2010 . System works very well and has performed above generation estimate.…

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Technology: Heat pumps
Product: Sanyo HIT 215 SMA Inverter

Good and professional Had them before for solar thermal Helped with listed building consent and supplied documentation early and then waited for decission to come through.…

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Technology: Heat pumps
Product: Riomay Ecotube MP6-3000

Good and professional…

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Technology: Solar electricity
Product: Ying Li Solar PVC

Does what it says on the tin. After sales good too - had problem with inverter which was swiftly replaced and no problems arisen to date.…

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Technology: Solar electricity
Product: NU185 mono-crystalline

Excellent initial survey and exemplary fitting. All aspects of the installation were clearly explained, but without undue pressure. The staff were very courteous.…

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Technology: Solar thermal
Product: Tisun FM-W flat plate

Professional company, knowledgeable and efficient, good after sales follow up, clear instructions. …

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Technology: Solar electricity
Product: Kyocera 215

Very knowledgeable and enthusiastic company, providing reliable power forecasts, installation to a high standard and on schedule. First class after sales service.…

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Technology: Solar electricity
Product: NU 185

The panels were installed at the hieght of the very cold weather at the begining of January. Slight delay due to now but otherwise very helpful particulkarly over building regulations.…

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Technology: Solar electricity
Product: 3.68kW panels

A very straightforward company to deal with. They explained everything very clearly and installed the panels efficiently and tidily. We helped to assemble a group of local residents, who all installed systems, and so we all benefited from a group…

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Technology: Solar electricity
Product: KYOCERA 215wP / SUNNYBOY SB1200 INV.

From first request for quote to final installation and commissioning - found the company very responsive and willing to go the extra mile to ensure customer satisfaction.…

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Technology: Solar thermal
Product: AS 100-6

Very good advice prior to installation including highlighting of grants still available then. Quick service, timing as agreed. Fitted solar PV and thermal water heating over 5 days with minimal disruption.…

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Technology: Solar electricity
Product: HIT-240

Very good advice prior to installation including highlighting of grants still available then. Quick service, timing as agreed. Fitted solar PV and thermal water heating over 5 days with minimal disruption.…

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  Paul Hutchens energy experts Solar heat & hot water