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Observer Ethical awards Winners 2011

Ecoliving Ltd

Rating breakdown

Service
(4.5)
Product Knowledge
(4.5)
Explantion of how to use it
(4.5)
Value for money
(4.5)
Product meets expectations
(5)

Overall (20 recommendations)

(4.5)

Technology: Biomass
Product: x

Really good technical knowledge from first meeting to last. Very little sales talk. Comfortable their advice was professional and correct.…

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Technology: Heat pumps
Product: ecodan

Excellent process throughout…

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Technology: Heat pumps
Product: ecodan

Reliable and speedy service: install done well…

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Technology: Heat pumps
Product: F1245-8

A patient, responsive, flexible and efficient supplier. Good communications. Everything done on time and to suit my programme (house extension and energy refurb).…

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Technology: Biomass
Product: ETA PC20

I am very pleased with the product that was supplied, the house is definitely warmer now as a result. I would not hesitate in recommending ECOLIVING to anyone thinking of installing the same system. Or similar!…

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Technology: Heat pumps
Product: Ecodan

good service tidy workmen…

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Technology: Heat pumps
Product: ecodan air source heat pump

Ecoliving renewed our faith in the renewables industry by being professional and knowledgeable.  They provided an excellent service from start to finish, and we are reassured that they will be there should we have any questions about o…

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Technology: Solar electricity
Product: 245W Panels 3.6Kw Inverter

Enthusiastic company who went out of their way to meet my requirements. I have a large roof which faces east & west. Most companies only wanted to fit an installation on the east. Ecoliving went out of their way to find a solution that could util…

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Technology: Heat pumps
Product: NIBE

Lost out on a grant towards costs of installing system due to wrong information given at time of quote for works.  No grant money left at the time of quote - was informed that once the system was installed and paid for a grant could be applied f…

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Technology: Solar electricity
Product: .

.…

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Technology: Heat pumps
Product: NIBE Fighter

The installation was ok. It took nearly year to sort [rpblem iwth pump and boiler which had to be carried out by NIBE…

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Technology: Biomass
Product: NIBE Fighter

Good support and service at time of installation and also - reqular maintenance thereafter…

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Technology: Solar thermal
Product: .

As the water supply for our new house is from a bore hole whose overflow runs out and down a field drain the whole time at 9c.  Would not this have been a more efficient heat supply than the two pipes buried 1m deep at 3c.…

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Technology: Solar electricity
Product: .

Ecoliving was knowledgeable and helpful their installer Johnstone and Clare was neither.  We have had reqular problems with air pockets in the system.…

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Technology: Heat pumps
Product: MBE Fighter 1220

Ecoliving service a pump fitted by another company…

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Technology: Heat pumps
Product: .

Detailed discussions with Ecoliving before deciding ok product model.  Felt they were trying to do "best" for me, rather than selling most expensive model.  Results better than I expected.…

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Technology: Heat pumps
Product: NIBE Fighter 1180

Generally good to deal with…

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Technology: Solar electricity
Product: .

.…

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Technology: Heat pumps
Product: Fighter 1140

When first came to look at house very positive and no hard sell gave us a few options and left it to us to get back to them. Explained air and ground source systems to us and forwarded quotes for different pumps. No hassling phone calls pus…

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Technology: Solar electricity
Product: Solar PV

Extremely professional and helpful. Gave accurate estimate of benefits.…

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