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Observer Ethical awards Winners 2011

Northburn Solar

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(5)
Product meets expectations
(5)

Overall (22 recommendations)

(5)

Technology: Solar electricity
Product: PANASONIC VBHN285SJ40

Very friendly, communicative and helpful. I appreciated their in-depth knowledge of the various systems rather than just getting a sales pitch, and trusted I got an honest option on when I asked for recommendations on different systems. We had to hav…

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Technology: Solar electricity
Product: Clearline

Excellent service from a professional, knowledgeable and friendly supplier. From our first meeting there was no sales patter just good solid advice and help in progressing our plans and refining our requirements. Quotes were reasonable and co…

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Technology: Solar electricity
Product: LG 300 + immerSUN

Excellent service and really good communication prior to installation. Several detailed quotations were provided at my request relating to system variations - nothing was too much trouble. Price was also very reasonable - around 35% less than what ha…

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Technology: Heat pumps
Product: S419ME

Warren was very helpful and was able to install the whole system so is responsible for compatibility of all the component parts of the system.  He fitted in with a rather on-off program of fitting the system whilst I was doing other conversion w…

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Technology: Solar electricity
Product:

Excellent service - no sales patter, just clear advice regards what will or won't work, given the individual circumstances of my property.  Simple as that.  …

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Technology: Heat pumps
Product: Ecodan

Very knowledgeable and extremely professional company with a friendly approach. Nothing was too much trouble for them during installation …

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Technology: Solar thermal
Product: CPC 18 OEM / INOX

We were immediately impressed by Warren the proprietor when he visited as he was more the engineer and less the salesman, presenting realities not ideals. During installation he and his assistant were thorough, considerate, tidy and nothing was too m…

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Technology: Solar electricity
Product: Panasonic

I contacted this company because I found good reviews. My experience with them confirms this. A small local company that does provide a personal service. They are a friendly team and work hard. I have no complaints whatsoever. I felt at ease …

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Technology: Heat pumps
Product: SIH 4ME

Very efficient and professional. I particularly liked the way the system was installed to ensure it would be easy to service afterwards.…

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Technology: Solar electricity
Product: Ndr250a5

Excellent pre-contract information and competitive quote tailored to my specific needs. The installation was promptly undertaken and completed efficiently by Warren and his friendly team. GoodWe remote WiFi monitoring was set up and works exactly as…

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Technology: Solar electricity
Product: Sharp NDR 250W panels 4.0 kWp system

I have always wanted solar panels for many years and I know this supplier has been in business for a few years now, so that says a lot for this supplier.  As soon as I got my house, I contacted the supplier straight away.  When he …

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Technology: Heat pumps
Product: Air Source Heatpumps

Knowledgeable, reliable, friendly service.…

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Technology: Heat pumps
Product:

Excellent knowledge and skill in installing. Inspired confidence and a pleasure to have around the house. Not at all pushy and volunteered lots of useful advice. Happy to have his previous work checked out. Was also able to sort out issues we had wit…

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Technology: Heat pumps
Product: 8.5KW Ecodan Air source Heat Pump

From initial survey to installation Northburn Solar were always Professional,Punctual & Tidy! Making every effort to minimise the upheaval of having to remove old Oil boiler,replace water tank & radiators. Northburn Solar deserves 5 s…

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Technology: Solar electricity
Product: PP6 (60)M Mono

The service provided was excellent, the panels were installed quickly, professionally and without any mess or problems. The system was then explained to me with follow up calls later to ensure everything was working OK. Great job thanks!…

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Technology: Solar electricity
Product: 2kw/power one

Great service, no presure from Company to buy product. Instalation carried out in time frame to high standard, and paper work in place to meet end of Fit tarriff drop. Please note this was all achived within 2 weeks of Fit dead line.…

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Technology: Solar electricity
Product: ND-R250 solar panels

Excellent service. This job was arranged at short notice to beat a tariff change deadline and I was lucky to find a firm that responded so well. Efficient, competent and a pleasure to do business with.…

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Technology: Solar electricity
Product: Sharp

First class service from a very helpful team.  Everything was explained in detail before any work started.…

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Technology: Solar electricity
Product: AURORA 3600

Quick clean workforce ,job done in under two days. Very helpfull when discussing various options, Good follow up.…

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Technology: Solar electricity
Product: Solar PV

Northburn Solar were very professional, everything was explained clearly and no sales pressure. We decided to award our business with them and the system was installed without fuss. The installation team carried out the work with minimal disruption. …

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Technology: Heat pumps
Product: Ecodan 8.5KW

Excellent company, worked throughout the day (& evening) to ensure installation was completed on time. From the time of committing to the installation, it took only 1 week to complete, including full fitting of central heating system (& …

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Technology: Heat pumps
Product: ecodan 14kw

excellent  service from this supplier good value for money and good quality system. Everthing explained in full before installing and gave me a very personal service. The system works great and would calculate a saving of around 50% ove…

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