Skip to main content
Observer Ethical awards Winners 2011

Sims Solar Ltd

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(4.5)
Product meets expectations
(5)

Overall (62 recommendations)

(5)

Technology: Solar electricity
Product: .

Sims were definitely the best people we’ve ever had on our site. Very different from the rest, Paul was determined to do his best and went the extra mile for us. This was a tricky installation as we only had a small amount of space, but Sims w…

Read more report recommendation

Technology: Solar electricity
Product: .

The staff  were very professional, Paul did everything he said he was going to do to a very high standard and was very pleasant to have about.  They can monitor panel performance online. and the other day Paul noticed a lack of signal a…

Read more report recommendation

Technology: Solar electricity
Product:

I chose the installer as they had a good reputation in my area. Customer service was very good and they explained how to get the best from the panels well. They were good in terms of value for money and the system is performing exactly how I'd though…

Read more report recommendation

Technology: Solar electricity
Product: .

I've previously used Paul at Sims Solar which was the main reason i choose this installer, he originally came highly recommended. The customer service was excellent, they were always response and high knowledgeable about the technologies. …

Read more report recommendation

Technology: Solar electricity
Product: .

I chose the supplier as they were local and recommended by friends. When visiting, they appeared professional and passionate about the technology. The overall customer service was excellent, they were always quick to respond to any questions and ever…

Read more report recommendation

Technology: Solar electricity
Product: ND220E1J

Excellent and his was the cheapest of our three quotes. …

Read more report recommendation

Technology: Solar electricity
Product: E20-327 / Inveter SE 3000

The original plan and reasoning was clear and thorough, so we were clear what would be done and why. Sims Solar and the electricians arrived as planned in a very busy period. They all worked very hard, efficiently, kept us informed and were very poli…

Read more report recommendation

Technology: Solar electricity
Product:

Very happy with the service…

Read more report recommendation

Technology: Solar thermal
Product: F22

Paul was highly recommended by our architect, and more and lived up to his stellar reputation. We had a tricky self build which dragged on for 2 years due to the main builder going bust half way. Paul helped us get the Solar thermal system insta…

Read more report recommendation

Technology: Solar electricity
Product:

Sims Solar provide an excellent service. Paul provides options on quotations to fit your budget, and is extremely efficient at organising your installation to fit with your timeline. He will go out of his way to make sure that he coordinates with you…

Read more report recommendation

Technology: Energy advice / assessment
Product: Solar water tubes

Paul came out and connected my solar water heating system to my new boiler system without charging me. How often does that happen? He's a very knowledgeable and friendly technician who I'll definitely be using again. …

Read more report recommendation

Technology: Solar electricity
Product: Sun Power 327Wp

Really helpful and patient - explained everything really clearly with all pros and cons of each option but no hard sell. Work was done quickly and with very little disruption. Has always been available for follow up questions. Would highly recomme…

Read more report recommendation

Technology: Solar electricity
Product: Primo 5.0

An excellent service - Paul was far more professional and reassuring than any of the competitors I asked to quote.  He did everything possible to make sure we got exactly the system we wanted.…

Read more report recommendation

Technology: Solar electricity
Product: panels

Paul Sims was very clear and straightforward. Halfway through the job we discovered a problem with the roof, but he went out of his way to ensure we got a good resolution. I am very happy with the result. I would not hesitate to recommend him.…

Read more report recommendation

Technology: Solar electricity
Product: 327 Wp

Very Knowledgeable and very helpful…

Read more report recommendation

Technology: Solar electricity
Product: Solar Edge

Highly recommend. Nothing was too much trouble, very knowledgeable, excellent installation team.…

Read more report recommendation

Technology: Solar electricity
Product: solar system

Rarely do you come across a profesional as enthusiastic or knowledagle as Paul. From the moment I met him I knew I was going to get a first class service and I wasn't dissapionted. Nothing was too much trouble, his staff and sub contractors were …

Read more report recommendation

Technology: Solar electricity
Product: solaredge

Paul was very knowledgeable and professional. There was never any pressure to buy and he came up with a number of different configurations. The installation was quick and clean. I would fully recommend his services.…

Read more report recommendation

Technology: Solar electricity
Product:

Paul looked like a man I could trust - and so he turned out to be! He takes his job very seriously and cares about giving good service. It is he who spends hours on his knees on the roof fixing each panel with care. He knows a heck of a lot about all…

Read more report recommendation

Technology: Solar electricity
Product: LG300N1C-B3

Very knowledgeable and communicated everything very well. The installation went smoothly and on time.…

Read more report recommendation

Technology: Solar electricity
Product:

Clean and tidy, very efficient, hard working and reliable. A very good problem solver.…

Read more report recommendation

Technology: Solar electricity
Product:

Very professional. Understood what we wanted and what we needed. Really impressed with level of knowledge and how it related to us..…

Read more report recommendation

Technology: Solar electricity
Product: E Series Solar Panels

Excellent service from start to finish. Mr Sims is very knowledgeable and explained very clearly the benefits of system at quotation stage. No hard sell which was very reassuring. Installation completed in one day to a…

Read more report recommendation

Technology: Solar electricity
Product: 327Wp

Paul was able to provide me with all the information I needed. His knowledge of the products and options was excellent. He handled everything and the installation was all done with the minimum of disruption. I am very pleased with the whole service.…

Read more report recommendation

Technology: Solar electricity
Product: 4kW system

Very good service…

Read more report recommendation

Technology: Solar electricity
Product:

The service has to rank with the best we have ever had. Everything was as it should be, from courtesy, to care of the home and attention to detail. Emails and telephone calls were always answered and everything was straight forward.  Brill…

Read more report recommendation

Technology: Solar electricity
Product: 327Wp

Sims Solar were recommended to us by a friend and we in turn are very happy to recommend them to anyone that is planning to have PV panels fitted. Paul is extremely professional, knowledgeable and above all helpful.…

Read more report recommendation

Technology: Solar electricity
Product: 327 Panels /SE4000TL Inverter

Paul is very friendly, very knowledgeable and easy to deal with.  Really could not have wished for a better installation experience plus the equipment he recommended is excellent..  I would recommend anybody considering a …

Read more report recommendation

Technology: Solar electricity
Product:

Paul is extremely pleasant to deal with. He fitted the solar panels accurately and on time. He is a model supplier. The reason I haven't marked him for value for money, and product meeting expectations is that it's too early to tell. …

Read more report recommendation

Technology: Solar electricity
Product: SB2500HF

Mr Sims helped us to identify why we only got 50% out of our system. He was also able to give us very helpful advise about what to do to sort out the problem. Thanks for your help. we will use your service later this year when we are able to repl…

Read more report recommendation

Technology: Solar electricity
Product: SPR 327NE

Look no further, Paul is the right man for the job! His knowledge and professionalism outshone the competition; I was most pleased that he was thorough in determining what was needed. His explanations were clear, the quote covered several options and…

Read more report recommendation

Technology: Solar electricity
Product: SPR 327NE

After visiting various eco and green building shows we were bombarded by various sales people from various large companies who promised the world but didn't actually seem to have much in-depth knowledge of the product and were generally very pushy. &…

Read more report recommendation

Technology: Solar electricity
Product: .

I have left the value for money blank as we have not had them installed long enough to be bale to rate them/ Pauls Sims installed 30 ground based solar PV panels, a 10kW array. I am very pleased with the service and after service.…

Read more report recommendation

Technology: Solar thermal
Product: 00117S722R

Great advice, product works well generating the right amount of hot water for our daily summer needs…

Read more report recommendation

Technology: Solar electricity
Product: Solaredge inverter

Very thorough in explanation, cautious in estimated savings, very clear and comprehensive quote with alternatives. Not a short term rip off merchant as many solar companies still are. I felt I could trust his advice and also had personal recommendat…

Read more report recommendation

Technology: Solar electricity
Product: SPR-327NE-WHT-D

Paul is highly knowledgeable and provides an excellent, friendly and thorough /comprehensive service from beginning to end, including with excellent aftercare. I wouldn't hesitate to recommend Sims Solar to anyone.…

Read more report recommendation

Technology: Solar electricity
Product: SPR-E20-327

I THOUGHT PAUL WAS EXCELLENT, THE SERVICE WAS VERY GOOD EVEN TO THE POINT OF COMING OUT ON A SUNDAY MORNING TO REPLACE A BRKEN PART.…

Read more report recommendation

Technology: Solar electricity
Product: 260Wp PE/SB3600TL-21

Pleasant, caring, easy to work with.…

Read more report recommendation

Technology: Solar electricity
Product: .

Paul is very knowledgeable and trustworthy. First spoke to him at a music festival and liked the way he was only interested in installing solar pv on the right roofs.  He explained everything to my wife, who needed to be convinced as she was…

Read more report recommendation

Technology: Solar electricity
Product: SPR-327NE-WHT-D

Paul was excellent, very professional and explained everything we needed to know. Installation was extremely smooth and the handover pack was very comprehensive indeed. Paul was superb in all respects and I would highly recommend Sims Solar to anyone…

Read more report recommendation

Technology: Solar electricity
Product: SPR-E20-327, AR-S1 M3 MC4

Very thorough, responsive, did what he said he would do. Happily recommend them.…

Read more report recommendation

Technology: Solar electricity
Product: SunPower SPR327NE-WHT / Fronius IG50 Plus

Sim Solar provided an excellent service, from the initial meeting to the installation and aftercare.  I choose a local company rather than a national and I wasn't disappointed.  I was supplied with various options and costs upfront includin…

Read more report recommendation

Technology: Solar electricity
Product:

Amazing. Thoroughly explained everything. Perfectly specified system. …

Read more report recommendation

Technology: Solar electricity
Product: PV modules

Intelligent helpful and thorough…

Read more report recommendation

Technology: Solar electricity
Product:

Paul is knowledgable and able to explain the technology, the costs and benefits. He kept us well-informed at all times.…

Read more report recommendation

Technology: Solar electricity
Product: .

Highly knowledgeable and professional team.  I would certainly recommend to others…

Read more report recommendation

Technology: Solar electricity
Product: PV panels: SPR-327NE-WHT-D. Frnious IG3.0TL

Several people in our village (including ourselves) have chosen this local supplier/installer. All those I've talked to have been satisfied, and I have not heard of any complaints.         &n…

Read more report recommendation

Technology: Solar electricity
Product: Sun Power

Excellent…

Read more report recommendation

Technology: Solar electricity
Product: 6(54) 210

Paul took the trouble to find the best type of panel to suit our visual requirements and explained everything we asked about. The installation went smoothly and the equipment has continued to work without fault for the last 14 months. Paul gives a go…

Read more report recommendation

Technology: Solar electricity
Product:

Sims Solar have been brilliant!  They helped us design a frame for our free-standing PV array, they did what they said they would do, exactly when they said they would do it, and with no fuss or bother.  They were friendly, well-informed an…

Read more report recommendation

Technology: Solar electricity
Product:

Great service and very helpful. …

Read more report recommendation

Technology: Solar electricity
Product: IG50

He did a good installation and provided an excellent support at any time during the process.…

Read more report recommendation

Technology: Solar electricity
Product: Sunpower

Friendly and knowledgeable. Went the extra mile with giving you information about PV products and Solar Termal such as Immersun. …

Read more report recommendation

Technology: Solar electricity
Product: Sun Power

Very thorough and very helpful.  I would recommend Sims Solar Ltd to anyone…

Read more report recommendation

Technology: Solar electricity
Product: SPR-333NE-WHT-D

excellent service, reliable and knowledgable installer, very efficient gave me every confidence to proceed.  very happy with whole process and result.   do highly reccomend…

Read more report recommendation

Technology: Biomass
Product:

Excellent value; the whole process of installing solar panels on our church took two years to obtain the permissions and finance. Paul supported us all the way, and not only helped to persuade people how valuable the project was, but passed on saving…

Read more report recommendation

Technology: Solar electricity
Product: spr-333ne-wht-d

Excellent…

Read more report recommendation

Technology: Solar electricity
Product: SPR 333NE WHT

Paul Sim's is very professional and provided an excellent service.  He has a thorough understanding of his products and explained quite clearly how shadows caused by chimneys and trees onto just one panel in an array could cause a huge …

Read more report recommendation

Technology: Solar electricity
Product:

Sims Solar explained everything clearly and gave easy to understand information about the options. The work was done efficiently and cleanly. All the paperwork, especially the FIT forms, were explained so that it was easy to register.…

Read more report recommendation

Technology: Solar thermal
Product: Compound Parabolic Concentrator

This was not an installation but repair under warranty, four years after installation, with original supplier in liquidation.  The first repair failed to spot one fault but this was rectified during a second visit and the system now wo…

Read more report recommendation

Technology: Solar electricity
Product: REC 250PE

I was looking for a local installer and found Paul's company in the local magazine. After the first meeting with him I decided I didn't need to look any further. He had good knowlegde of the product and inform me that he could do it before the n…

Read more report recommendation

Technology: Solar electricity
Product: IG20

Paul Sims took a long time surveying the site, making sure there wouldn't be adverse shadowing.  Once the scaffolding was up he spent a whole day on the roof finalising the design, and finally recommended an extra panel because there was less sh…

Read more report recommendation