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Observer Ethical awards Winners 2011

Solar Star Power Limited

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(5)
Product meets expectations
(5)

Overall (59 recommendations)

(5)

Technology: Solar electricity
Product:

Very quick response, very professional service.…

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Technology: Solar electricity
Product: JA Panels & Solar Edge controls

Excellent product knowledge and quick/efficient installation. Fast support when new iboost did not operate as expected (this was due to a display fault from new). Component replaced quickly.…

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Technology: Solar electricity
Product: .

N/A…

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Technology: Solar electricity
Product:

Invited several companies to advise on solar panels and costs involved and David was way ahead - his knowledge, his can-do attitude, no sales speak, very informed, knew how the systems worked.  Impressive, we carried on listening to several othe…

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Technology: Solar electricity
Product: Solar Edge

Excellent service throughout. We have been up and running for one year now and generated about 3.71MW which is well in line with expectations. Very tidy installation and they helped with all of the documentation necessary for the registration for the…

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Technology: Solar electricity
Product: 4KW System

The team were very friendly and helpful…

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Technology: Solar electricity
Product: shinetime mono black panels

Great service from start to finish and at a great price. We would highly recommend solarstar power just give them a call you will be pleasantly surprised. …

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Technology: Solar electricity
Product: JAM6(SE)(BK)

Very hassle free experience. David, part of the fitting team, came out to survey our property and produced a detailed report with details of the panels and expected production levels and financial return with a competitive quote and no hard…

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Technology: Solar electricity
Product: optimiser

I had a problem with one of the optimisers on my solar panel array (effectively killling that panel), and my original installer had gone out of business. Not only did they pick up on the problem, but they responded immediately. Site visit, problem id…

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Technology: Solar electricity
Product: Battery Power system

Very good and professional service…

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Technology: Solar electricity
Product: JA Solar all black 270w monocrystalline photovoltaic

No lengthy presentations involved. Simply relevant information explained clearly with no waffle. Very competitive price. Very efficient, tidy, speedy fitting. …

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Technology: Solar electricity
Product: Solar Edge 4.32kW

Very good competent and knowledgeable installers who did a great job. The only problem was the scaffolder they used, who left the scaffolding up for 12 days post installation despite solar star notifying them. Would use them again especially if scaff…

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Technology: Solar electricity
Product: REC

We had a large 19.8 Kw system installed which had many problems to overcome. They proved extremely adaptable in overcoming problems as they arose.They delivered exactly what they promised at a very competitive price. They came highly recommended to m…

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Technology: Solar electricity
Product: Phono + SolarEdge

Having had a Solar Star PV system installed for about 6 months I thought it was time to provide a review. My 4KW system comprises of 16 Phono polycrystalline panels with the Solaredge inverter/optimiser. Initially we had 3 quotes, each offering ha…

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Technology: Solar electricity
Product: All black 300W

From the first quote to our questions and installation the team have been brilliant. Very professional throughout and there was never any sales pressure. I would not hesitate to recommend them.…

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Technology: Solar electricity
Product: Phono Solar Panels

Mr Pollard & Mr Carpenter (and team of people), are certainly dedicated to their work. They have a very professional approach, respectful of their client and wishes. If you had a query about anything they were more than welcome to help. The job f…

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Technology: Solar electricity
Product: JAM6(SE) (BK)

The company seemed professional in their approach and did not try any 'hard sell'. The price was competitive and all questions were fully answered. The installation was efficient and speedy.…

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Technology: Solar electricity
Product: 285W

Very efficient and helpful and a competent installation. The company also dealt with some post installation snags in a timely and no fuss way which was appreciated…

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Technology: Solar electricity
Product: babt 8515

It was installed from start to finish in less that a day. No mess, no fuss very professional and excellent service. From the quote to the fitting in less that 3 weeks. Sorted. …

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Technology: Solar electricity
Product: All Black 250W / SE6000

Professional, straightforward and comprehensive service.  From the quote to installation everything was explained fully and carried out according to schedule.  Great service and would recommend to anyone.…

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Technology: Solar electricity
Product: 4kw installation

Fast and efficient, excellent service, brilliant pricing - I have recommended them to a number of people I know who're looking for similar installations.…

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Technology: Solar electricity
Product: Solar Edge

A very good presentation was reveived involving time and effort  to ensure information given was understood.  Well organised operation on installation and clear and concise paperwork received in relation to work carried out. Excelle…

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Technology: Solar electricity
Product: Photovoltic

On all occassion Solar Star were extremely helpful.  They were quick and efficient in producing a quote.  Quick, clean and tidy during installation.  I would have no hesitation in reccomending them.…

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Technology: Solar electricity
Product: Solaredge

Excellent and knowledgable…

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Technology: Solar electricity
Product: Solar photovoltaic

Excellent…

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Technology: Solar electricity
Product: solar edge

 promptly attended property and provided information about panels ,completed a survey and a price for installation. a convenient date was agreed and the work was done very efficiently. I would not hesitate in recommending this installer.…

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Technology: Solar electricity
Product: PS250P

Not had panels long enough to see if they meet my expectations but was very impressed with the service I received from all at Solar star power.…

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Technology: Solar electricity
Product: SolarEdge Power Optimisers

The information given to me was concise, but covered all the information I needed from the design of the array, the equipment to be used, expected power production, returns etc. They also discussed i-Boost which has saved me a lot of money to date. T…

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Technology: Solar electricity
Product: Sunmodule SW250 black

We were very impressed with the professionalism with which the solar panel layout on our roof was designed and the efficient way the work was carried out. We would whole-heartedly recommend this company. …

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Technology: Solar electricity
Product: Black frame

I would not hesitate to recommend Solar Star to anybody, from the first meeting with David (was recommended by a friend) until the installation was finished the whole operation was done in a very professional manner and in particular the presentation…

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Technology: Solar electricity
Product: Sunmodule 240/245/250 mono black

About as good as it gets. Good jargon free explanations. Comprehensive quote pack, quick and unobtrusive installation. No reason at all not to use them…

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Technology: Solar electricity
Product: 285W monocrystaline solar photovotaic panels

Excellent service both before and after installation. so far no problems. Would recommend to anyone. …

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Technology: Solar electricity
Product:

The initial visit explained all that I needed to know and the various options were explained clearly. Alternative panels and inverters were listed and quoted for. This helped me get an exact like for like quote to compare with other firms. This firm …

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Technology: Solar electricity
Product:

Very knowledgeable, professional team. Prior to installation everything was explained thoroughly yet simply. The installation itself was carried out quickly and efficiently. There were no problems whatsoever and the queries raised via …

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Technology: Solar electricity
Product: Solar Edge

The guys at Solar Star Power are the best. Thoroughly professional, friendly and knowledgeable, they put up with our endless questions before we signed up, with good humour and endless patience. When it came to installation all the three guys were ef…

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Technology: Solar electricity
Product: 15 x 260w

I reviewed many suppliers with various combinations and I'm really pleased with Solar Star with all aspects. …

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Technology: Solar electricity
Product: Solar Power installation

they are excellent in all accounts, efficient, clear and quick.…

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Technology: Solar electricity
Product:

Excellent. knowledgeable and friendly service. Made me feel completely at ease before committing to purchase. Offered alternative installation plan to other suppliers, explained the logic and the wherefores.Projections were not over or under egged an…

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Technology: Solar electricity
Product: Canadian Solar All Black 250w photovoltic modules

The presentation was down to earth, easily explained with no sales pressure being applied. The production of electricity returns from the feed-in-tariff were an extremely good tool to alley any doubts about what could be achieved. The installation an…

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Technology: Solar electricity
Product: All Black 250W monocrystalline photovoltaic modules

Overall professional service.  Highly recommend…

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Technology: Solar electricity
Product: various

Very professional and thorough in their approach to quoting and installing, and very tidy in their work.…

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Technology: Solar electricity
Product:

Wonderful. Extremely polite and helpful. Answered all our questions honestly Provided figures for several different makes and models of panels..Installation quick and clean. -nothing was too much trouble for these men. We would recommend  them t…

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Technology: Solar electricity
Product:

Very nice people efficient install at a good price…

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Technology: Solar electricity
Product: 3680TL

Excellent. They explained everything from the start with complete clarity. Everything was well planned and executed from the EPC, scaffolding to the installation. Very polite and respectful of our property. The whole job was professionally carried an…

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Technology: Solar electricity
Product: 265w M Black

I would highly recommend this company, very professional. Answered all our questions truthfully, without any hard sell. Plus they had photo`s of installation they had fitted. The directors of the company even install the panels on the roof. Afte…

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Technology: Solar electricity
Product:

Very courteous and prompt.…

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Technology: Solar electricity
Product: 156 Series

Friendly. Knowledgeable. Good value for money.…

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Technology: Solar electricity
Product: solar panels

Excellent job done, very please with all aspects of their work…

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Technology: Solar electricity
Product:

True experts who displayed a wide and deep knowledge of the subject, thus giving good advice and recommendations on how to get best value from usage. I highly recommend this company.…

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Technology: Solar electricity
Product: All black

Did what they said they would, arrived on time, did the work in the time span they had given, left, leaving the site tidy and clean.…

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Technology: Solar electricity
Product: aurora power one

very reliable and efficient…

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Technology: Solar electricity
Product: SR2K2TLA1 ( 2 off )

Very pleasant people, good knowledge and advice on products, and no pestering phone calls or pressure. Very nice people to deal with, and would recommend.  …

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Technology: Solar electricity
Product: 250w photovoltaic panels

Superb service, very impressed with sales pitch, no pressure just facts,  Quick response to questions. On installation again a superb service, no mess & all items removed from site.  Superb after sales service, they even contact…

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Technology: Solar electricity
Product:

I believe Solar Star Power to be honourable, ethical and efficient in their business. I received an informative quote with installation plan, potential benefits and options for the panels of my choice. Their advice was informative and not patronising…

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Technology: Solar electricity
Product: Solar star power ltd

Very good service, competitive pricing, good follow up. Would not hesitate to recommend this company to anyone thinking of renewable energy.…

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Technology: Solar electricity
Product: 295W polycrystalline

Excellent service AAA+++…

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Technology: Solar electricity
Product:

Professional, quick clean installation. Went through all the registration for the FIT payments and the energy supplier. All went through smoothly and now regularly receive payments. We have 4Kw system which is providing roughly 10% over predicted gen…

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Technology: Solar electricity
Product: Not known

Top class approach from first contact to survey, though out the installation and follow up on completion. …

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Technology: Solar electricity
Product:

Very effective installation…

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