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Observer Ethical awards Winners 2011

The Solar Electrician Ltd

Rating breakdown

Service
(5)
Product Knowledge
(5)
Explantion of how to use it
(5)
Value for money
(5)
Product meets expectations
(5)

Overall (53 recommendations)

(5)

Technology: Solar electricity
Product:

I can only add to the reviews already written by saying the guys did a super job in what could only be classed as terrible weather conditions. John is extremely knowledgeable and very informative, with a good supply of tea the guys worked like Trojan…

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Technology: Solar electricity
Product:

The Solar-Electrician only supplies good equipment right down to the last fixing  nut bolt an washer…

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Technology: Solar electricity
Product: Mono-X-300W

From initial enquiry to completed install, all was handled perfectly by John and Kate.  Install was completed over 2 days including all paperwork for FIT, iPhone app etc for monitoring.  The price was £700 cheaper than any other qu…

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Technology: Solar electricity
Product: LG 295 nic mono x neon panels (4.72kW) Pylonplus battery storage (4.8 kW)

We had this system fitted at the beginning of January 2018 in very cold conditions & John did everything he said he would do on time & for the price quoted. Waited 6 months to write a review just to see how things performed & everythi…

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Technology: Solar electricity
Product: 5.6 kw

John was very helpful from beginning to end of the project.  Everything laid out clearly and what he quoted for  was what was supplied. Always helpful and available on the phone and email. Passionate about his work and providing solar power…

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Technology: Solar electricity
Product: LG panels

Absolutely fantastic. So easy and reliable and great product knowledge and communication. Can’t rate him high enough. John is a great guy to deal with and has a great standard of work. Wiring nice and neat and tidy. Will always use in the future …

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Technology: Solar electricity
Product:

John Smallwood the Solar electrician has installed a superb Solar power system. I can recommend him 100%. His technical  knowledge, quality of workmanship and attention to detail is beyond reproach.  When I was looking at all the …

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Technology: Solar electricity
Product:

John and Mitch have done a fantastic job of our installation. My husband had lots of questions and john answered them all. He was very patient and made sure that it would work for us. The workmanship is perfect and other than a roof full of solar pan…

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Technology: Solar electricity
Product: ?

The installation and superb after-service John provides is phenomenal. The actual installation was quick and clean and efficient. The solar array (6KW) works splendidly. John is infinitely patient - even when I called him out because my internet co…

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Technology: Solar electricity
Product: 300w 2017, Geo Solo 3, iBoost+, Solax inverter

Fantastic company that did a 6kW solar installation for us, John worked with us very closely to plan an installation that we actually wanted instead of limiting us to 4kW max like most companies seem to do.  John got permission from Western …

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Technology: Solar electricity
Product: PLM-300M-60

Polite, friendly and great value service. John and the team go above and beyond to ensure you know exactly what is planned and what they have done every step of the way. From initial first contact to the end of the solar job you can tell John …

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Technology: Solar electricity
Product: GoodWe ES inverter, BYD B-Box batteries, BenQ 333W PV panels

I had spoken to a couple of solar installers before John Smallwood (AKA The Solar Electrician) was recommended to me. Neither of which filled me with confidence that they could provide me with the system that I wanted. John listened very car…

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Technology: Solar electricity
Product: 300W Optimers, 4000W Inverter, 285W Panels

John and his team did a superb job of installing my domestic (4kW) solar panel system. I invited three installers to quote for the work. John was the most knowledgable and responsive, yet also the most competitively priced. He invested more time …

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Technology: Solar electricity
Product:

The most high spec set up you could ever want at the lowest price. Perfectly explained and at every stage I felt in complete control and trust with John and his fitters. He is not in this to cream off high profits (like so many) he does the very b…

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Technology: Solar electricity
Product: LG300

John, is really knowledgeable, helpful and passionate on what he does, and the way he responds to questions, very professional, clean and tidy. This is my 4 installation completed over the last 3 years and would definately use him again for futur…

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Technology: Solar electricity
Product: LG neon-X285 watt panels

Excellent on all counts. John and his workers explained everything, worked quietly, efficiently and quickly. He was able to fit our panels just a couple of weeks after coming to see us, and we're delighted. …

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Technology: Solar electricity
Product: 300w with solar edge

I can not recommend John enough....From quotation to installation John and his lads were faultless.... Excellent knowledge and very reasonable pricing. If you are thinking of having solar fitted do not hesitate... get John in to install your syst…

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Technology: Solar electricity
Product: 333W

Very helpful and knowledgeable. Work was started when we were told it would be and completed in a tidy and timely manner. John went over and above his quote in supplying some new technology that hadn't been quoted for within the original quote.…

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Technology: Solar electricity
Product:

Good job done very efficiently

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Technology: Solar electricity
Product: Solar Edge Inverter + Optimisers, LG 285W Panels, iBoost

After searching online for a solar supplier and getting in contact with several companies, John was by far the most knowledgeable and customer service oriented. Initially I had an idea of the system I'd like, speaking on the phone we discussed th…

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Technology: Solar electricity
Product: solar panels

very knowledgeable and polite…

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Technology: Solar electricity
Product: Panels and solar switch

John is an excellent installer of solar equipment. Our property is not ideal for solar panels but John was able to find a solution and now we have a good set of effective and discreet panels. John returned to our house to ensure that cables were run …

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Technology: Solar electricity
Product: 4kW system

John is courteous and accessible. He is accessible right up until 10pm and arrives when he says he will (unless he has a major malfunction like when his van broke down).  John fits only good quality system components which should result in a…

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Technology: Solar electricity
Product: Solaredge

After looking around and having quotes from companies eventually found the solar electrician by chance and glad we did as he took all the hype and sales balony out of it , we ended up with a much superior system for the money for the same system anot…

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Technology: Solar electricity
Product: 210W / 400TL

I have used John for two Solar PV installations, the first was an extension and the second a new install. For the extension he was the only installer to give serious thought on how to tackle the requirements to optimise production and how to recon…

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Technology: Solar electricity
Product: Arora

Since installation, 18 mths ago, I have been very happy with how the east/west panels have performed.  Nearly 6,500 kWh from 24 panels.  Panels do not need to be south facing! Yesterday, 11 May 2015, John came back and cleaned the panel…

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Technology: Solar electricity
Product: Seraphim SRP-265-6MB All Black 265 Watt Solar Panel Module

The installation was for 15 no. 265 watt panels totaling 3.975 kw with 3 panels on my eastern roof and 12 on the western. I have a complicated hipped roof and did not want to put any panels on the south side as it would have spoiled the appearance of…

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Technology: Solar electricity
Product: 285w

John and the lads were great. They were in no haste to complete the job and proceed to next. While installing fixed minor problems with tiles and electrics. Great workmanship. Left the premises tidy and were trustworthy.…

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Technology: Solar electricity
Product: 4KW SOLAR PANELS

Experienced and competent installer.  John and his team are friendly and work well together.…

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Technology: Solar electricity
Product: BENQ 285W

I was impressed by John Smallwood's hands on practical knowledge. Proposed system explained with no over the top sales pitch. He was prepared to go the extra mile to satisfy any doubts I had. The installation was efficiently carried out and the worki…

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Technology: Solar electricity
Product: LG

We were very impressed with John Smallwood's expertise,knowledge of various systems and calm competence in not only his explanation but also whilst carrying out the work. We were also very impressed with his two technicians who were courteous,friendl…

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Technology: Solar electricity
Product: 3kw 12x 250 watt array

great knowledge  attitude and great customer service fitted the system in a day as promised the system is currently exceeding expectations..  minor hiccups were dealt with speedily "faulty inverter" i  would not hesitate …

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Technology: Solar electricity
Product:

I particularly likes the 'No B.S.' approach of John Smallwood, he explained the Enphase 4Kw system advertised and the reasons why it was so much cheaper than other suppliers. The survey was prompt and did not identify any potential issues so I op…

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Technology: Solar electricity
Product: .

We have had our solar panels for about 18 months and John's forecast for last year was spot on and this year we're a bit in front of the prediction. Although we know some of it is weather dependent we are very pleased with the panels and John and…

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Technology: Solar electricity
Product: BBA0005/3

John was very helpful and responsive.  He quickly provided quotes for a number of different options and was able to install and commission the panels within a week of the order being placed to take advantage of the higher FIT rate.…

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Technology: Solar electricity
Product: micro inverters

we recently had john fit our solar system and were really pleased with the work hes done.he gave us different quotes for the various systems and explained the benifets and let us decide which we wanted.we had a 4kw system and it was fitted in one day…

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Technology: Solar electricity
Product: power optimiser and inverter 4kw system

John is professional, courteous, friendly and very knowledgeable on the subject of renewable energy. We are very pleased with the look of the solar panels on the roof. The matt black does not stand out as much as we thought they would. The performanc…

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Technology: Solar electricity
Product: .

I have left the value for money empty as it is hard to say. I have not had the system for long enough and the repayments will be over the next few years. The service was very good, excellent.  Any problems that we have had they have fixed…

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Technology: Solar electricity
Product: Pearlite black

It was nice to deal with  a solar electrician who knows his subject, gives advice and information without the hard sell of many companies. The job was carried out with consideration and care by hard working lads. Extreme weather may hav…

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Technology: Solar electricity
Product:

John Smallwood is a competent, experienced, qualified solar electrician who knows what he is talking about.  He explains it all clearly so that the customer understands why solar is so important and how he/she can benefit.  No sales p…

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Technology: Solar electricity
Product: Perlight PV

Not only they were thoroughly professional and provide extremely good service but also they went out of their way to help me sort out my own roof problem. I would trust them with my eyes closed.  …

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Technology: Solar electricity
Product: perlight black

Great company from start to finish upfront price was better than anyone elses they are hard working and explained everything and even sorted the paper work  …

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Technology: Solar electricity
Product: PERLIGHT 250W BLACK PANEL

From start to finish I have been so impressed with this company. NO hard sell just a very professional and very helpful chat that informs and allows you to make informed decisions. An obvious family led buisness with all the benefits of personal…

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Technology: Solar electricity
Product:

Excellent service from start to finish.  Faultless attention to all details and great patience in answering all questions.  I would recommend this company unreservedly.

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Technology: Solar electricity
Product: Solar energy

Excellent service. Knew what he was talking about and gave us a very good price. Turned up on time, did an excellent job and left no mess. Followed up on customer satisfaction and answered any questions we asked. Even reconfigured the original s…

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Technology: Solar electricity
Product: Fronius Inverter

John was one of the few who knew what he was talking about.  He could also answer technical questions with understanding.  The whole process was simple and efficient.  John came with his two roofers and electrician and supervised the i…

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Technology: Solar electricity
Product: 250W black panel

John fully explained the solar panel systems and gave me plenty of "thinking time" to reach a decision to go ahead,with no pressure. Knowing all the paperwork would be taken care of was a big plus. The installation was carried out by John a…

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Technology: Solar electricity
Product:

John supplied and fitted a 4kw system for me. He is polite and knowledgeable, and obviously wants to do his very best for the customer. The system was fitted and working within a week of it being ordered. John has made follow-up phone calls and visit…

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Technology: Solar electricity
Product:

John was very approachable and re-assuring in his approach to our original survey. He didn’t promise or propose anything until he had assessed the project back at base. The quote was precise and the projected performance I could expect was …

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Technology: Consultant
Product:

What a remarkable (and enjoyable) experience dealing with this Company. John and Katie Smallwood went out of their way to make the whole process from initial consultation through installation and final commissioning (as well as payment!) as comf…

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Technology: Consultant
Product:

Excellent supplier who made all things very clear. A most reliable and conscientious company with a genuine interest in their customers. First class installation with courtesy and care at all levels and from all the staff involved. I cannot recommend…

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Technology: Consultant
Product: 2.5 kW system

They fitted this system at an excellent price on the day they said they would. No mess or damage, trouble free instillation.…

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Technology: Consultant
Product: SMA SUNNY BOY 3600TL + ET SOLAR 250 PANELS

Out of the six quotes I recieved, The Solar Electrician Ltd was the most informative and helpful. The others were salesmen and their presentations were exactly that, spiel that they had learned parrot fashion, ask a question that wasn't in t…

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