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Observer Ethical awards Winners 2011

Towngate Technologies Ltd

Company Logo

Address:
Towngate Farm
11 Towngate
Thurlstone
Sheffield
S36 9RH

Renewable energy

Solar electricity Wind power
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Works In:
All of England
Ayrshire

Company description

We are a small family run business with an Electrical Contracting background based in Sheffield. We have been working with renewable technologies, mainly Solar since 2008.
We strive for perfection in every aspect of our work and give a very personal service to every one of our customers, without the use of salesmen or any high pressure sales techniques.

We have a vast amount of experience and technical knowledge in domestic, commercial and industrial sectors, and offer free and friendly advice with a know obligation attitude.

As a company we stick to morals and only use the highest quality equipment on the market (usually SMA inverters and REC panels) which have tried and tested.

Towngate Technologies Ltd has always favoured REC Solar panels when customers want the optimal combination of price and performance, and we have developed a close working relationship with the management of the company’s European operations.
Accordingly, we were able to attend the first REC Solar Professional Training Program to be held in the UK, and became one of the first six UK companies to hold the REC Professional Installer status. This means that we can offer enhanced guarantees on REC products when we install them, giving our most discerning customers even greater peace of mind.
REC developed the program together with installers, to ensure that the benefits are of real value. This qualification offers installer’s not only high-level training, but also gives them access to a wide range of benefits. Each REC Solar Professional who full fills certain requirements is able to offer a 12 year warranty to customers purchasing REC modules. This is two years more than the 10 year REC product warranty which includes a 25 year linear performance warranty. REC will compensate all compliant Solar Professionals with a service fee for approved claims. The program provides installers with the possibility of participating in exclusive training courses and seminars in order to deepen their knowledge and to support their business success. All REC Certified Installers are given access to an online portal offering flash data, module registration, and marketing material.
"With our unique REC Solar Professional Program we help installers to deliver high quality solar installations while providing them with the tools needed to grow their business in addition to a professional network," said Luc Graré, Senior Vice President Sales and Marketing Cells & Modules, REC Solar.
For more information about REC, visit their website, or ask to speak with our Technical Director, who in all probability will be able to tell you all you need to know.

The REC solar panel currently holds number 1 position in the Photon field test results and has scored highest yields for the last two years running.
The approved program gives us a lot of credit as a company as well as additional piece of mind for our customers knowing we are a trusted company.




How we work

Company Type: Installer, Electrician, Energy advice / assessment,

Markets we work in: Community, Domestic, New build, Private sector, Public sector, Renovation, Retrofit,

Products we supply: REC, SMA, ET, Panasonic, NEDAP Power Router, Schletter, among many others.

Site visits and quotes: Following an initial enquiry we would normally ask you to go onto our website and fill in the short questionnaire along with dropping an anchor on your roof with our Google mapping system. This then helps us to have an initial look at your property before coming out to carry out a free no obligation survey and answer any questions you may have.

After sales service: As a small family run business we give a very personal after service with maintenance options if the customer requires. We keep an eye on our installs on an annual basis to make sure systems reach predicted targets and if not why. There is no charge for this service, and we are always on hand to offer free advice on how to get the most out of your system.

Need to know information

Date established: 2005

MCS certification: Yes

MCS Scheme Installer

MCS Number NAP 140/66

Certified bodies: NAPIT,

NB: to be certain that this information is up to date check on the MCS website before you go ahead.

Certified technologies: Solar electricity,

Environmental policy? Yes

Accredited environmental management scheme? None

Do you measure your company's carbon footprint? No

Trade Bodies: NAPIT,

Other certification schemes: Green Deal Installer, NICIEC - Electrician's Certification Scheme, RECC (Renewable Energy Consumer Code),

Insurance policies in place to protect consumers?: The REAL (RECC) DAWWI Scheme valid till 31st December 2013 UK Special Risk - Specialist Insurance cover, insured by certain underwriters at Lloyds of London, policy KB97KB95, Emplyers Liability of £10,000,00 and Public/Products Liability of £2,000,000 valid until 6th September 2013