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Observer Ethical awards Winners 2011

TRECO

Company Logo

Address:
6 Millennium Place
Tiverton Business Park
Tiverton
EX16 6SB

Renewable energy

Biomass
(5 / 5) (1 recommendations)
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Works In:
All of England
All of Scotland
All of Wales/Cymru

Tel: 08451 309012
Web: www.treco.co.uk


Company description

Supporting and installing sustainable biomass heating solutions shouldn't be complicated... Treco will guide customers right through from the enquiry to commissioning with the minimum of fuss.

Treco place a huge importance on customer service. We understand that biomass solutions are a relatively new development in the UK and so Treco aim to cater for every customer- from small space heaters in flats to large commercial projects.

How we work

Company Type: Installer, Wholesaler,

Markets we work in: Community, Domestic, New build, Private sector, Public sector, Renovation, Retrofit,

Products we supply: Biomass boilers
Water tanks
Buffer tanks
Flues
Fuel stores
Components
Boiler houses

Site visits and quotes: Telephone/ email correspondence as to the project requirements- this leads to an estimate which (when accpeted by the customer) leads to a site survey- the engineer can then tweak the estimate generate a quote - then sales process proceeds.

After sales service: The customer undegoes a commissioning which includes customer training. We then make regular customer service calls to check the customer is happy and remind them of services.

Need to know information

Date established: 2006

MCS certification: Yes

MCS Scheme Product

MCS Number MCS 1363

NB: to be certain that this information is up to date check on the MCS website before you go ahead.

Certified technologies: Biomass,

Environmental policy? Yes

Accredited environmental management scheme? None

Do you measure your company's carbon footprint? No

Other certification schemes: HETAS - Solid Fuel Domestic Heating Registration Scheme, RECC (Renewable Energy Consumer Code),

Last recommended on: Mar 23rd 2012 by hargream