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Observer Ethical awards Winners 2011


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6 Millennium Place
Tiverton Business Park
EX16 6SB

Renewable energy

(5 / 5) (1 recommendations)
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Works In:
All of England
All of Scotland
All of Wales/Cymru

Tel: 08451 309012

Company description

Supporting and installing sustainable biomass heating solutions shouldn't be complicated... Treco will guide customers right through from the enquiry to commissioning with the minimum of fuss.

Treco place a huge importance on customer service. We understand that biomass solutions are a relatively new development in the UK and so Treco aim to cater for every customer- from small space heaters in flats to large commercial projects.

How we work

Company Type: Installer, Wholesaler,

Markets we work in: Community, Domestic, New build, Private sector, Public sector, Renovation, Retrofit,

Products we supply: Biomass boilers
Water tanks
Buffer tanks
Fuel stores
Boiler houses

Site visits and quotes: Telephone/ email correspondence as to the project requirements- this leads to an estimate which (when accpeted by the customer) leads to a site survey- the engineer can then tweak the estimate generate a quote - then sales process proceeds.

After sales service: The customer undegoes a commissioning which includes customer training. We then make regular customer service calls to check the customer is happy and remind them of services.

Need to know information

Date established: 2006

MCS certification: Yes

MCS Scheme Product

MCS Number MCS 1363

NB: to be certain that this information is up to date check on the MCS website before you go ahead.

Certified technologies: Biomass,

Environmental policy? Yes

Accredited environmental management scheme? None

Do you measure your company's carbon footprint? No

Other certification schemes: HETAS - Solid Fuel Domestic Heating Registration Scheme, RECC (Renewable Energy Consumer Code),

Last recommended on: Mar 23rd 2012 by hargream