Supporting and installing sustainable biomass heating solutions shouldn't be complicated... Treco will guide customers right through from the enquiry to commissioning with the minimum of fuss.
Treco place a huge importance on customer service. We understand that biomass solutions are a relatively new development in the UK and so Treco aim to cater for every customer- from small space heaters in flats to large commercial projects.
How we work
Company Type: Installer, Wholesaler,
Markets we work in: Community, Domestic, New build, Private sector, Public sector, Renovation, Retrofit,
Products we supply: Biomass boilers
Site visits and quotes: Telephone/ email correspondence as to the project requirements- this leads to an estimate which (when accpeted by the customer) leads to a site survey- the engineer can then tweak the estimate generate a quote - then sales process proceeds.
After sales service: The customer undegoes a commissioning which includes customer training. We then make regular customer service calls to check the customer is happy and remind them of services.
Need to know information
Date established: 2006
MCS certification: Yes
MCS Scheme Product
MCS Number MCS 1363
NB: to be certain that this information is up to date check on the MCS website before you go ahead.
Certified technologies: Biomass,
Environmental policy? Yes
Accredited environmental management scheme? None
Do you measure your company's carbon footprint? No
Other certification schemes: HETAS - Solid Fuel Domestic Heating Registration Scheme, RECC (Renewable Energy Consumer Code),
Last recommended on: Mar 23rd 2012 by hargream