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Observer Ethical awards Winners 2011

Uk Energy Solution

Rating breakdown

Service
(5)
Product Knowledge
(4.5)
Explantion of how to use it
(4.5)
Value for money
(2.5)
Product meets expectations
(4)

Overall (13 recommendations)

(4)

Technology: Heat pumps
Product: q cell

I chose UK Energy Solution because of I had read previous reviews customers had left about their service. They explained my options verbally and used literature meaning I was well informed throughout the process. So far it is very good in value …

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Technology: Solar electricity
Product: Solarworld

UK Energy Sol. were absolutely brilliant. David was lovely, really friendly and explained everything properly. Guys who installed were swift and the surveyor was fine. Woman on end of the phone was really chatty. Been a big difference since panels  

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Technology: Heat pumps
Product: .

 Everything was excellent, he was certainly a family man which made everybody feel at ease. He also was very fluent and knew what he was talking about which made a big difference. He explained how everything works and what we will use/give back …

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Technology: Solar electricity
Product: .

UK Energy were really helpful and spoke so we could understand the work they were undertaking. They  explained the technical aspects of PV so that we could get head around it and the work was all done quickly and on time.I was really pleased wit…

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Technology: Solar electricity
Product: .

They were absoloutely brilliant. Excellent communication by the agent who was willing to spend time to explain everything to me. The best part was that whenever I had a question during/after installation – they were always responsive so quickly and…

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Technology: Heat pumps
Product: .

I specified what I wanted and they came up with costs etc. which seemed acceptable. They were happy to answer all of my questions and seemed very knowledgeable.The system is living up to my expectations so far and is very efficient, with 50-70% of el…

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Technology: Solar electricity
Product: .

I was really impressed with the service provided by Uk Energy Solution, especially the quality of the sales adviser – he wasn’t pushy, there was no rush and he answered every question we had. Even when it came to an airport customs delay, we were…

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Technology: Solar electricity
Product: .

The initial 'salesperson' was very nice and efficient, the installer was also very good, he was very quick and didn’t make any mess.They did everything we asked and so far we've had no problems at all. It's also very efficient as so far w…

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Technology: Solar electricity
Product: AG

The installer called me to arrange the fitting of my solar PV panels as part of a installation deal being funded in my area. The customer service I experienced was very good with the installer explaining my options very well and how to get the best…

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Technology: Solar electricity
Product:

I found the customer service excellent and everything was clearly explained to me. The value for money was reasonable. Its early days at the moment so I'm unsure whether it is living up to expectations …

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Technology: Solar electricity
Product:

We found out about UK Energy Solution through promo on Facebook and then when we met the sales rep, his manner was not pushy, instead was informative and genuine. We already had some idea of cost and it was the salesmans manner that finally swayed us…

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Technology: Solar electricity
Product: sunmodule plus 285

Great service, will highly recommend this company to any customers. …

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Technology: Solar electricity
Product:

I found the customer service of UK energy solution to be very good. In particular, they explained my options and how to get the best from my new solar panels. It's a bit early to know any results and if the system is living up to my expecations&n…

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