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Contact YouGen

YouGen is an online information service, and as such we try and answer all user queries on the website, so others can benefit from the information too.

If you have a question about renewable energy or energy efficiency


  1. go to the relevant technology page;
  2. search the blogs – it's worth looking in the comment section as other users share their experiences there;
  3. if you can't find an answer in 1 or 2, ask your question in the comment section of a relevant blog;
  4. if none of the above are successful tell us using the form below.

Have you got a story to share?

We welcome case studies of people's experience with renewable energy. If you've got a story or would like to propose a guest blog, use the contact form below.

How to recommend a company

To recommend a company you will need to register, log in and then click here. We ask you to register so that we can check the review is genuine. We promise we will never share your information or send you spam email.

We welcome your feedback

If there's anything you'd like us to cover, changes you'd like to see, if you find broken links, or information that you don't think is clear, please let us know using the contact form below.

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Contacts for Installers, and other professionals

Companies with questions about our company membership services, sponsorship or advertising on the site should email: yougen@nef.org.uk, or telephone us on 01908 699999.

Media enquiries

To receive our press releases, sign up here.

Send media enquiries to yougen@nef.org.uk or telephone 01908 699999 (this number is for media enquiries only).

Observer Ethical awards Winners 2011