YouGen Blog
Feed-in tariffs: make sure your installer is accredited
Posted by Cathy Debenham on 24th September 2010 at 8:53 am
Feed-in tariffs are only available if you are installing an MCS accredited product and using an MCS accredited installer. There's no margin for error on this, so it's worth checking that this is the case before going ahead with an installation. Without the feed-in tariff the return on your investmen…
Posted in: General, Solar electricity
The REAL consumer code - what it means for installers
Posted by John E Martin on 2nd March 2011 at 9:15 am
As an microgeneration certification scheme (MCS) approved business you must currently also be a member of the REAL Assurance scheme and work to their consumer code. The purpose of this code is primarily to protect the consumer from unscrupulous business/sales practices and ensure a consistent app…
Posted in: General
Solar PV: how to complain if you've been mis-sold
Posted by Cathy Debenham on 7th July 2011 at 9:25 am
Q: I just received a call from Anglian (0845 296 9668) who were offering an incredible 40% discount on their products. They were claiming you don't need direct sunlight for solar PV, only daylight and that PV can be placed on a north facing roof. Is there someone who I could complain to, as I know …
Posted in: General, Solar electricity
Five ways to recognise a solar shark ... and make sure they don't eat you
Posted by Cathy Debenham on 19th December 2008 at 10:51 am
It used to be double glazing that was renowned for dodgy salesman. Now some of the techniques they used are being kept alive by companies selling solar thermal panels, heat pumps and wind turbines. The BBC and the Mail on Sunday are just two of the media who have been watching out for fins. There…
Posted in: Heat pumps, Solar heat & hot water, Wind turbines
REAL's top tips to avoid being ripped off by solar cowboys
Posted by Cathy Debenham on 5th October 2011 at 8:36 am
The REAL Assurance Scheme* has received a surge of complaints about solar PV installers, leading it to assert that rogue traders are taking advantage of the expanding solar panel market to make a killing before the Government adjusts the Feed-In Tariff in the spring. While they haven't yet specifi…
Posted in: Solar electricity, Solar heat & hot water
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