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Browse blog entries by tag: REAL Assurance

Feed-in tariffs: make sure your installer is accredited

Posted by Cathy Debenham on 24th September 2010 at 8:53 am

Feed-in tariffs: make sure your installer is accredited

Feed-in tariffs are only available if you are installing an MCS accredited product and using an MCS accredited installer. There's no margin for error on this, so it's worth checking that this is the case before going ahead with an installation. Without the feed-in tariff the return on your investmen…

Posted in: General, Solar electricity


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The REAL consumer code - what it means for installers

Posted by John E Martin on 2nd March 2011 at 9:15 am

The REAL consumer code - what it means for installers

As an microgeneration certification scheme (MCS) approved business you must currently also be a member of the REAL Assurance scheme and work to their consumer code. The purpose of this code is primarily to protect the consumer from unscrupulous business/sales practices and ensure a consistent app…

Posted in: General


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Solar PV: how to complain if you've been mis-sold

Posted by Cathy Debenham on 7th July 2011 at 9:25 am

Solar PV: how to complain if you've been mis-sold

Q: I just received a call from Anglian (0845 296 9668) who were offering an incredible 40% discount on their products. They were claiming you don't need direct sunlight for solar PV, only daylight and that PV can be placed on a north facing roof. Is there someone who I could complain to, as I know …

Posted in: General, Solar electricity


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Five ways to recognise a solar shark ... and make sure they don't eat you

Posted by Cathy Debenham on 19th December 2008 at 10:51 am

Five ways to recognise a solar shark ... and make sure they don't eat you

It used to be double glazing that was renowned for dodgy salesman. Now some of the techniques they used are being kept alive by companies selling solar thermal panels, heat pumps and wind turbines. The BBC and the Mail on Sunday are just two of the media who have been watching out for fins. There…

Posted in: Heat pumps, Solar heat & hot water, Wind turbines


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REAL's top tips to avoid being ripped off by solar cowboys

Posted by Cathy Debenham on 5th October 2011 at 8:36 am

REAL's top tips to avoid being ripped off by solar cowboys

The REAL Assurance Scheme* has received a surge of complaints about solar PV installers, leading it to assert that rogue traders are taking advantage of the expanding solar panel market to make a killing before the Government adjusts the Feed-In Tariff in the spring. While they haven't yet specifi…

Posted in: Solar electricity, Solar heat & hot water


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