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2009 Green Web Awards Winner!

Viewing recommendation for:
IHS by Monica B - 04/11/09

Technology: Heat pumps

Product Make: IDM

Product Name: terra compact 8S

General review of your supplier

always helpful in phone calls with information, and with sorting out problems or queries. I have a water source heat pump, which requires specialist knowledge - which they definitely had. I think they would be good with ground source as well though.


What would you have liked to know before you asked suppliers to quote

in this system the hot water and central heating cannot run at the same time - I don't know if this is peculiar to this system or general with heat pumps - but was not informed of this before the installation.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011