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Viewing recommendation for:
SunGift Energy by Martin Williams - 10/03/11

Technology: Solar electricity

Product Make: Sharp

Product Name: NU180E1

General review of your supplier

This is an exceptional company, both for quality of advice, product and installation.  They are the best company we've ever dealt with after 25 years of having work done on various properties.  The advisors, office staff and installers were all so friendly and helpful.  As I said to one of them "You don't seem to do problems, you only do solutions!" We had many difficult obstacles to overcome but this company took them in its stride and found us the very best answers.  Their quote was detailed, easy to understand, flexible to our requirements, and £5k cheaper than an already discounted rival.  They were so good that we're having them back to fit a new gas boiler so we can save more energy.


What would you have liked to know before you asked suppliers to quote

I would have liked to know more about likely future technology.  The first company who quoted tried to sell us a "gold-plated" set of German-made PV panels which were expensive but which the salesman said would last 40 years.  I now understand that advancing technology could well mean that my new panels will bebenfit from being replaced with more efficient ones in due course so i'm glad I didn't go for the expensive type.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011