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Viewing recommendation for:
H2ecO Ltd by blackrat - 22/08/11

Technology: Solar electricity

Product Make: sma 4000TL sunny boy ET 240 panels

Product Name: sunny boy 4000TL 16x 240 ET panels

General review of your supplier

After looking on the internet and trawling through many company's & having to listen to the rubbish that the sales person was delivering, it was a breath of fresh air to speak to some one who was passionate about their product and knew it inside out.   I primarily spoke to Paul on the phone & we discussed a mutual time for him to visit my home to survey the roof & explained to me the workings and fitting or the system,   Paul arrived when he said & on Time, we sat down & he explained to me his product and his background, he was able to answer all of my questions & he inspired me with confidence that he knew what he was talking about. He left my home after NO pressure what so ever to purchase his product, after a couple of days I received a written / Emailed quote on how much the system would cost me.   The quote was very pleasing especially after being told the quality of parts that they were going to use I excepted the quote and a date was set to fit the system.   The system was fitted in two days the team was professional through out, explaining to me what was happening at each stage, they asked if they could stay late so they could finish the roof section & they stayed one evening until 7pm.  


What would you have liked to know before you asked suppliers to quote

what was the average cost of a 4kw system, how long does it take to install, what is your after care, who are you answerable to, how long have you been in business, is it your company, do you sub contract out, what are your qualifications.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011