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Viewing recommendation for:
Solstice Energy Ltd by Fugee - 18/09/11

Technology: Solar electricity

Product Make: Sanyo/Fronius

Product Name: ?

General review of your supplier

Can't fault Solstice Energy to be honest. I arranged site visits from 4 or 5 installers to provide me with a quote for the installation of both PV and Thermal. Solstice, along with Chelsfield Solar arrived, measured up, left, sent me a quote. Fantastic! Other companies should learn from guys like these, customers don't like bullies. I chose Solstice only because they consistently replied to my numerous email questions by return. Solstice were excellent from start to finish, explaining what was what as each component was installed, and going through the user instructions clearly, in lay terms, but without a hint of condescension. They completed the job on time, were extremely polite and courteous and worked with me to ensure the installation was as I had imagined, with the control units where I wanted them, not where was easiest for them. Strongly recommend Solstice Energy.


What would you have liked to know before you asked suppliers to quote

I did my research, so knew what I was after.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011