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Viewing recommendation for:
SunGift Energy by Derryck Morton - 19/11/11

Technology: Solar electricity

Product Make: Siliken panels and SolarMax inverter

Product Name: 245Wp Mono and 4200S

General review of your supplier

Friendly and courteous with a willingness to do our bidding. Any comments we made were discussed and adhered to without a second thought. An alteration I requested was performed as I had hoped and without the need to remind the fitters. They respected out home and privacy. The product I chose has been well fitted, correctly aligned and neatly finished. Any obstacles were solved without fuss, proving the professionalism of the fitters. E-mail communications were always responded to with my questions answered.


What would you have liked to know before you asked suppliers to quote

A statement showing the country's average price for this type of installation would have given is a better idea of whether the quotes we received were good, fair or poor. Also, there was little discussion over the kitchen table into the benefits or ratings of choosing one manufacturer's product over another. Which panel?, which inverter?, guarantees and warranties? etc. In the end, I think we chose well but this might just be by accident. I would like to have received more of an education into other makes and models available, even ones not normally fitted by the installation company, before signing the deal.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

4

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Observer Ethical awards Winners 2011