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Viewing recommendation for:
SunGift Energy by cbdevon - 05/12/11

Technology: Solar electricity

Product Make: Siliken Modules SLU

Product Name: SLK60ML

General review of your supplier

This company was great to deal with. The information supplied before I ordered was detailed and personalised for my needs and queries.My installation was complicated by the unexpected sorry state of my roof slates.  Sungift could not have anticipated that the slates had been badly attached and that most would need replacement or refitting before work could commence on installing the panels.Their very helpful and excellent work force first effected the repairs and, a little later than intended, finished the installation of the pv panels, working overtime to catch up.  The office staff were also very helpful throughout the complications. I noticed later that in the midst of our installation they were in the process of moving premises, a very stressful time for any business, but there was no hint of disruption as a customer. The men who worked on site - were always cheerful, polite and keeping me informed as much as possible.  At no time did they make me feel a nuisance, although I know the roof gave them plenty to worry about.  The electrical installion was fitted neatly and all rubbish taken away.I am happy to have the opportunity to recommend Sungift to other people and do so without reserve.


What would you have liked to know before you asked suppliers to quote

All my questions were answered before I asked them to quote, including lenghty discussions and plans for the siting of the modules


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011