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Viewing recommendation for:
Joju Solar by spudman - 08/03/12

Technology: Solar electricity

Product Make: Siliken pannels x 15 + PowerOne inverter

Product Name: SLK60M6L 250W + Aurora PVI-3.6 OUTD

General review of your supplier

Everyone at JoJu seems to be very friendly and helpful.  Although I went to them with already fairly fully formed ideas of what I wanted they were happy listen to my ideas and then make suggestions for improvements.  i.e. Use of Siliken panels which I'd never heard of but were highly rated in independent tests and seem to be performing very well so far. The site survey was very thorough and detailed as is the resulting engineer's report. The surveyer (Maxine) was friendly and interested in our life style and ideas as well as the job in hand. The installation was smooth and caused as little disruption to the houshold as possible. The instalers were friendly The roof men found a fault with one of the battens (which could not be seen from inside the loft) and fixed it. The electrical installation is neat and tidy in the garage.  The electrician was friendly polite and efficient. The people at JoJu are still happy to chat if I have a query  and it seems everyone is ready to pick up the phone who ever they are and deal with the customer to the best of they're particular ability.  If thay can't  personally answer a query they'll get you in contact with someone who can. My experience is that if they say they'l call or email back they do. I found them by accident when I was trawling the internet for PV suppliers. The name was so odd I had to take a look.  I found what seemed to be a company with the right ethos with regard to the Solar PV business where the accent was not just on the gold at the end of the rainbow(sic) but also green  and social benefits. They were happy to deal with me even though I'm outside their normal area and at a time when they could probably have afforded to pick and choose as there was so much demand (Sep. Oct. '11). Yes I would use them again if I needed to.


What would you have liked to know before you asked suppliers to quote

More about the range of equipment available.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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