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Viewing recommendation for:
Joju Solar by Peter Daffarn - 08/03/12

Technology: Solar electricity

Product Make: Solar Panel installation

Product Name: Sharp

General review of your supplier

The part that I liked the most was the very first contact. All I wanted at first was a rough idea of the cost of a system.  Most companies wanted to send a rep and we even had the old style hard sell, sign up now for a huge discount! With JoJu the service  was completely different.  I called and they first asked for our post code and then looked on Google maps for our property.  I explained where we wanted the panels and a few hours later a quote was emailed through.  No hard sell or "double glazing" style sales techniques.  Our enquiry, order and installation were all handled by one person, Maxine, from start to finish and I must say they whole experience was a pleasure. Ours was not a standard installation and there were a few extra bits needed supplying for the actual installation so it did take 2 or 3 days longer but the price never changed and the installation guys were very polite and professional. I can thoroughly and completely recommend JoJu - they did a great job from start to finish. 


What would you have liked to know before you asked suppliers to quote

A rough idea of the cost would have been good. Before we started we had no idea if we were looking at £5 or £50,000 for a system. Thankfully JoJu told us this right up front. 


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011