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Viewing recommendation for:
EvoEnergy Ltd by chrisd - 05/05/12

Technology: Solar electricity

Product Make: Sanyo / SMA

Product Name: Sanyo HIT N235 / SB4000TL

General review of your supplier

A wide range of different panels and design options were offered and thoroughly considered. Good technical and product knowledge. No pushy sales pitch.  The Installation was extremely neat both internally and externally.  The installation was well organised with plenty of notice and the actual work was completed quickly. All the staff were polite, friendly, knowledgable and efficient including the subcontract scaffolders and roofers. Good communications at all times avoided any surprises or missed meetings. Not the cheapest but very good value for money, considering the excellent installation and service.


What would you have liked to know before you asked suppliers to quote

The size of the company and the ongoing financial viability. Names of directors and background checks. Business record of the company and the number of installations etc. Feed back from consumer organisations on the company. Feed back from other customers by phone or e-mail and a visit to a domestic installation. Payment terms, deposits required, deposit insurance, certification to install etc. Product warranties and the ongoing viability of the suppliers. Installation warranties. The cost of any future maintenance or replacement parts over the lifetime of the product. Planning permission requirements from the local council, is the installation permitted development. Will my insurance company insure the array on my house insurance after installation.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011