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Viewing recommendation for:
Caplor Energy by PollyR - 20/06/12

Technology: Solar electricity

Product Make: Sharp Solar

Product Name: NU e245 J5

General review of your supplier

Excellent local firm - recommended to me by friend who had a PV system installed by them.  Had been considering it for some time but had been rather put off by the firm which had installed my solar thermal panels some years before (now no longer trading - although I do have to say that the system is fine!). The surveyor (not salesman) who came out to see me was very honest, explaining that the limited area available on my roof, and my less than perfect aspect, would mean that I would not make what they called an "economic return".  But I chose to go ahead anyway, as I am not really too worried about "getting my money back" more about cutting my bills and investing my capital in my own property, and I have been getting a far higher return than I would if I have invested this in a "safe" investment.  I have also, in this my first year, received a very pleasant refund from my electricity supplier.  I pay by monthly direct debit, and this has not been increased since the PV panels were installed. Added to which I passed on my recommendation to several friends, one of whom went ahead and took my advice.  I'm pleased to say that they were pleased with it, and I was also pleased that Caplor honoured their promise to give me a "than you" for any custom I brought in for them.  Something I've always been wary of believing before! So all in all one very satisfied customer!


What would you have liked to know before you asked suppliers to quote

To have them recommended by someone well known to me.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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