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Viewing recommendation for:
SunGift Energy by Mr Gallagher - 07/08/12

Technology: Solar electricity

Product Make: Solar PV

Product Name: .

General review of your supplier

They left the scaffolders to take the scaffold down when it suited them.  Which was many days later! Sungift should ensure prompt removal.


What would you have liked to know before you asked suppliers to quote

.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

4

Company Response

Thank you for your feedback.  Since June 2011, when your system was installed we have been working hard to try and improve the way we work with our scaffolders to make sure that our customers are not inconvenienced by scaffolding any longer than necessary.  We are in the process of formalising our agreements with the scaffolders we use to ensure that they are contractually obliged to ensure scaffolding is removed promptly after an installation.  At the time of your installation we were going through a very busy period when our scaffolders were struggling to keep up with the pace of our installations, but they have since adapted to the workload and things are very much improved.  Thank you again for your feedback.  It is always much appreciated.

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