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Viewing recommendation for:
SunGift Energy by Rog - 18/10/12

Technology: Heat pumps

Product Make: Mitsubishi

Product Name: Ecodan 14kW

General review of your supplier

Following our PV installation from Sungift we looked into replacing our electric boiler with an ASHP for heating and hot water. When we were deciding on a heat pump system they explained technical details to a level I could understand and were patient as I explored options and compared their products with others. During the installation they were happy to adjust details to our requirements and amenable to doing ancillary plumbing tasks not directly related to the installation. The finishing was good as they restored our home to good decorative order. The outside heat pump (14kw Zubadan) is larger than others that I looked into but I am impressed with how quietly it runs. My only minor gripe is that we went for the Mitzi pre-plumbed water cylinder because it was described as a neater system packaged in a fridge-freezer size unit. However, we still see the expansion vessel and lots of pipe work on top of the unit which isn’t how I had envisioned it. An internal component developed a leak and the whole unit had to be replaced. This was done without any fuss though and with their estimated payback period of less than four years I believe this has been a worthwhile project.


What would you have liked to know before you asked suppliers to quote

Maintenance costs


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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