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Viewing recommendation for:
Stiebel Eltron by TotalNRG - 02/04/13

Technology: Heat pumps

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General review of your supplier

I have put four out of five for the value for money as they are expensive however they are of a very high quality so you get what you pay for.  It is harder to sell them but you need the customer to see it's more of a long term investment. I did have a few problems with some of the German to English translations in the some of the manuals, but it was sorted out quickly.  They are always able to help when I have had any problems. The 7 year manufacturers warranty is well worth it, it gives the customer piece of mind especially as the customer should know that the product will be installed acuurately as it is only for Stiebel Eltron trained installers.

What would you have liked to know before you asked suppliers to quote

No, I receive newsletters and bulletins informing me of the new products before they are out.

Would you use this company again?




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Value for money

Product meets expectations

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