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Viewing recommendation for:
Artizan Heating Limited by jonathan pengilley - 18/04/13

Technology: Biomass

Product Make: ETA

Product Name: 50KW solid fuel

General review of your supplier

Artizan were great. The installation was very professionally done. It was done in the timescales specified. They worked well with the builder and spent time with me to explain how to use the product. I had a couple of problems and they came out within hours and rectified the snags. One of the problems was with my existing heating system but they didn't start saying "this is not our are" they just got on and fixed the problem. It was -5 and I just wanted my heating to work. A word of caution, if you are going to use logs ensure you have 10 hrs a week to chop wood or have a man to do it or mechanise the process. I am going to buy a machine for about £7000 that takes all the work out of it but I did not budget for the extra £7k.


What would you have liked to know before you asked suppliers to quote

what all the regulations and grants are. I found it hard to get a clear picture of what Govt grants were available to me specifically.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011