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Viewing recommendation for:
Artizan Heating Limited by crck - 22/04/13

Technology: Biomass

Product Make: Windhager

Product Name: BioWIN Excel

General review of your supplier

Artizan are an excellent company - knowledgeable, responsive, and thinking outside the box. I recommend them highly. During the planning process they were thoughtful, coming up with novel solutions (my installation is a new heating system into an old building, and so needed care and attention to detail to get right). The install was quick and efficient, the workers clearing up after themselves at the end of each day, and also knowledgeable about how the whole scheme was to fit together. And finally, in the post instal period Artizan have been very helpful whenever I have a question about the system, dropping around if needed to check and confirm it is operating correctly.


What would you have liked to know before you asked suppliers to quote

You never know what you don't know, of course. I would always recommend asking loads of questions to all suppliers, to make sure you have a full understanding of what you are getting into, and can cross check between suppliers. For us it also made a lot of sense to go quite slowly during the planning phase to ensure we were going to get the end result we wanted.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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