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Viewing recommendation for:
EvoEnergy Ltd by edrich - 25/10/13

Technology: Solar electricity

Product Make: Sunpower

Product Name: E20/327

General review of your supplier

EvoEnergy was a pleasure to deal with. On the surveyor's first visit he phoned me to say he was stuck in a traffic jam on the motorway. He predicted his new arrival time accurately, phoned again on leaving the motorway to confirm this and arrived exactly when he said he would. On installation day the project manager, roofers and solar panels all arrived independently within 15 minutes of the appointed time (8.00am). By 2.20pm the system was up and running. Both the surveyor and the PM spent considerable time explaining the system to me; nothing was too much trouble. All of the work was neatly installed and they cleaned up afterwards. The scaffolding was up for a total of just four days, unlike a neighbour for whom the total (from a different supplier) was nearer six weeks.The office staff were very efficient too, e-mailing me frequently to tell me what would happen next and when, and what they needed me to do. their paperwork was very thorough, with an impressive quotation, and everything happened when they said it would. EvoEnergy and my second choice of supplier were very close in my analysis but EvoEnergy won the job because of their guaranteed savings (or they pay the difference) and their fully comprehensive warranty. With the current round of large rises in energy prices I am very glad I decided to have solar PV installed. I am not normally easily impressed but I am very satisfied with EvoEnergy as my supplier.


What would you have liked to know before you asked suppliers to quote

I was very new to solar PV before asking suppliers to quote and had a long list of questions, all of which were answered satisfactorily. There was nothing that I felt afterwards I would have liked to know beforehand that would have changed the outcome.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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