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Viewing recommendation for:
The Solar Electrician Ltd by Tim Weller - 27/11/13

Technology: Solar electricity

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General review of your supplier

John Smallwood is a competent, experienced, qualified solar electrician who knows what he is talking about.  He explains it all clearly so that the customer understands why solar is so important and how he/she can benefit.  No sales patter - what you see is what you get.  Just plain honesty and reliability.  The man before you is the man who does the most important work and this instills confidence.  Two young men installed the 24 panels. John was outstanding.  In seeing four broken tiles on our low extension, he offered to replace them.  That was really good of him and was at no extra cost, including removing an old aerial.  This work was done when he came back four days later to check on everything and, to put in an extra cable to make doubly sure that all was well. He likes tea; one sugar.  He’s too good for just a biscuit, so give him a Twix or similar! His wife, Katie is part of the business.  It is really nice that both of them are so good at replying to e-mails.  Both have their paperwork - quotes, all information, etc - beautifully and clearly presented as attachments to e-mails. John Smallwood was chosen because of, at the time, the 13 recommendations on the YouGen website from happy customers.  This is yet another glowing recommendation. He installed 24 Amerisolar monocrystalline black panels.  5 kW inverter.  6.24 kWp system on my E/W, 20 degree pitched roof.  I paid by electronic transfer on the evening of the commissioning, that he appreciated after all his excellent work.


What would you have liked to know before you asked suppliers to quote

I made sure that suppliers answered my questions before and after their quote.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Click here to go to The Solar Electrician Ltd profile.

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