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2009 Green Web Awards Winner!

Viewing recommendation for:
Eco Environments Ltd by vectis - 19/12/13

Technology: Solar electricity

Product Make: Samil Power

Product Name: 4000TL

General review of your supplier

From the initial visit by Marc to the final installation by Simon, on a Sunday, the team were totally professional. We were given a written quotation with information about the various types of solar panels. Within a couple of days further information arrived through the post and via e-mail including a breakdown of when the three part payments were due. When we agreed to sign up with them, Ross at head office helped us complete the 10 page form to register with our electricity supplier. The work was slightly delayed because the scaffolding firm arrived 2 hours late so the installation team ended up working in the dusk.  Following the installation the final paperwork was completed and sent to us within a couple of days.  Other firms we received quotes from were amateurs by comparison, one of them only giving us a verbal quote. 


What would you have liked to know before you asked suppliers to quote

The whole process began with a cold phone call from the first of the firms to quote (the one who gave us the verbal quote!). After their visit I looked into solar energy on the Internet so when Marc from Eco came to see us I knew what questions to ask, which he answered fully.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011