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Viewing recommendation for:
Advanced Renewable Power Ltd by LSNicholson - 01/06/14

Technology: Solar electricity

Product Make: 6.54 kwp Sunpower / Solaredge

Product Name: E20 327w Sunpower / SE6000 SolarEdge

General review of your supplier

I had done a significant amount of research on solar panels and knew the technology and specification I wanted; so contacted the companies who would be able to meet those needs.   AR Power was the one of only three companies, which met this need. Although I had quotes from a further three to use as a comparison.  I reviewed AR Power website and they had all the accreditations, qualifications and understanding to meet those needs.  I wanted a bespoke specification and AR Power provided a number of options available specifically tailored to our requirements.  AR Power were always on hand to answer any questions I had. The level of service and knowledge was excellent.   AR Power were the only company who used a theodolite to measure the roof. Simple, quick and effective, no tape measures, iPhone Apps or manual calculations to get the size and angle of the roof...a clear message to all other companies on how to get it right first time, in addition an excellent indication of the potential workmanship to come. AR Power provided a detailed quote, installation timelines and were quick to answer the phone.  It took Mark and the team one day to put the scaffold up, one day for install and one day to take the scaffold down - all done in three (albeit long day for the install).  The system was commissioned at 18.30 and was generating.  Mark and the team and left our house in a clean condition and even hovered the garage! AR Power has the customer at the forefront of the work they do and would not have any reservations in recommending them.  A great job well done.


What would you have liked to know before you asked suppliers to quote

AR Power were able to provide a detailed quote, and were on hand (email and telephone) to answer any questions you had.  The communications and organisation of Mark and his team is excellent. Mark would be able to provide the quote in a clear, consistent and easy to understand language (nothing too technical) to me. 


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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