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Viewing recommendation for:
Advanced Renewable Power Ltd by voddyman - 12/12/14

Technology: Heat pumps

Product Make: Sunpower

Product Name: Sunpower 2.943 kWp with Solar Edge

General review of your supplier

I did quite a bit of research on Solar PV renewable energy before i contacted numerous firms for a quote.  I have to say that when I first read the first class reviews about arp I thought there is no way a company can be that good. However, boy was I wrong!!                                                                        From the moment I first met  Craig their Sales Manager and Mark  their Technical Director I knew that this was an exceedingly reputable company.No hard sell,[which I definitely liked, unlike the other companies I had quotes from].They totally put my mind at ease and answered all of my questions professionally and more importantly truthfully and believe me I asked them a lot of questions over the course of time.The installation went very smoothly and all of the work was done to perfection, I must give a special mention to the electrician who went out of his way to ensure that there was no visible electrical wiring etc, much to my wives pleasure.Also anytime that I had to contact their main office, the two girls that dealt with my queries, Maria and Rachel were excellent and exemplary in dealing with everything, which included setting up my FIT contract with Good Energy which saved me all that hassle as well.So to summarize , does ARP deserve their five star reviews, oh yes without a doubt and I would have absolutely no hesitation in recommending them to anyone.One final thing, just to prove how excellent their customer relations are, I actually received a Christmas card from them which i thought was an excellent touch and a lovely thought.  Further update, i can now confirm that I have earned approx £400 a year back from the Feed In Tariff, which is exactly what this company said i would earn.So that will more than pay for the price and installation of these panels. An added bonus is that my dual fuel monthly direct debit payment has went down from £110 a month to £75 another saving of £35 a month, so a win win scenario. :-) 


What would you have liked to know before you asked suppliers to quote

Everything was explained to me in every detail. 


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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