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Viewing recommendation for:
H2ecO Ltd by Kate Lusher - 21/04/16

Technology: Solar electricity

Product Make: Solar Edge optimisers, inverter, and monitoring

Product Name:

General review of your supplier

H2ecO is a local firm and from my initial phone call to completion of the project took less than a month. The whole process was faultless. The initial visit from Mike was impressive - he was very enthusiastic, extremely knowledgeable, a great communicator and very thorough.  The all-inclusive quote was as he had outlined and came promptly. The Energy Performance Certificate work was carried out by another knowledgeable and thorough professional.  The scaffolding was put up on the day arranged by a careful pair. The electrician Mike suggested carried out the work we wanted done prior to the installation, efficiently and neatly.  The installation of the whole system went smoothly and Ashley and his assistant asked and explained intelligently as the job progressed and did thoughtful extras without being asked (eg cleaning out the gutters).  Ashley returned with a comprehensive folder giving all the details of our system and the lengthy guarantee periods and he painstakingly guided us through the form-filling for the feed-in tariff.  We could not be more pleased that we chose H2ecO and the system which is now producing electricity for us and for the grid for many trouble-free years to come. We are secure in the knowledge that Mike and the team are monitoring our system from their office and are there to support us and to keep us up-to-date with any innovations which may become available in the future.


What would you have liked to know before you asked suppliers to quote

Everything we needed to know we asked Mike in our initial meeting and he was able to answer all our questions fully and honestly. He advised us against our initial idea of a very small number of panels on a flat roof and after he had been up in our loft measuring and assessing he was able to provide us with a much better plan which we adopted and which is working very successfully.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Click here to go to H2ecO Ltd profile.

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