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Viewing recommendation for:
Solar Star Power Limited by John Jordan - 15/07/16

Technology: Solar electricity

Product Make: JA Solar Panels

Product Name: JAM6(SE)(BK)

General review of your supplier

Very hassle free experience. David, part of the fitting team, came out to survey our property and produced a detailed report with details of the panels and expected production levels and financial return with a competitive quote and no hard sell. When I phoned the office with some queries it was answered directly by someone who knew what they were talking about and answered all my questions. When I changed my mind regarding the number of panels they immediately sent me a revised report and quote.The installation was carried out surprisingly quickly and efficiently with the job finished just after lunchtime.(living in a bungalow probably made it easier). At the end of the job all the paper work regarding claiming FIT and Import payments was explained together with all the relevant warranties.I particularly like the solaredge invertors which allow you to monitor the the panels on your computer and SolarStar also supply a small monitor which we have plugged into the kitchen so we can immediately see how much power is being produced at any time.The advantage of using SolarStar is that they are a small professional team (no salesmen) with a lot of experience in the industry and I am confident that if I have any problems they will be dealt with efficiently.


What would you have liked to know before you asked suppliers to quote

It would have been useful to have been told that having a smart meter fitted is a good idea if you use less than 50% of electricity produced.With a normal meter it is assumed that you use 50% and export 50%We export more than 50% and a smart meter can measure this and so we get paid for what we actually export.Fortunately I discovered this for myself and had a smart meter fitted by my energy provider free of charge two days before the panels were fitted


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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