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Viewing recommendation for:
Caplor Energy by Dr Ian Roberts - 10/08/16

Technology: Solar electricity

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Product Name:

General review of your supplier

My inverter installed 10 years previously by another company had failed and needed replacement. Original company no longer existed and Caplor stepped in to check the old inverter. In the end they recommended a replacement rather than repair as this was the most viable option (new 10 year guarantee). There was a delay in obtaining the new inverter but this was down to Fronius. However, installation was quick and clean. Staff were helpful and answered all my questions. I will definitely use them again.


What would you have liked to know before you asked suppliers to quote

Nothing. They confirmed the fault, gave me prices for repair or replacement, and installed without a fuss.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011