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Caplor Energy by Rex Gardner - 18/08/16

Technology: Solar electricity

Product Make: Trina Solar

Product Name: TSM 23SPC05

General review of your supplier

Our Solar PV installation was carried out in a blizzard in February 2012 because of the pressure of getting the work done before the tariff was reduced. The standard of work was as good as that I would have expected from any decent company. However, even more importantly, our Solar Water system was installed in 2005 by Smart Energy Ltd who subsequently went bankrupt. At the end of last year, a severe storm resulted in several water tubes being shattered on the roof. With nowhere else to go, I asked the advice of Caplor Energy whom I already trusted, and after some thought they came up with a solution and arranged replacement and maintenance including a new hot water tank. The new tubes perform even better than the original installation so well done to Caplor and many thanks for their diligence and professionalism. The staff there are very helpful and go out of their way to assist. No-one could do better.

What would you have liked to know before you asked suppliers to quote

I was given all information I needed - benefits, calculated return, costs, maintenance requirements, delivery and installation dates etc. Nothing to add here.

Would you use this company again?




Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

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