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Viewing recommendation for:
Hero Renewables Ltd by Derwenlas - 26/09/16

Technology: Solar electricity

Product Make: Solaredge

Product Name: Tesla system

General review of your supplier

The staff were most helpful, knowledgeable and capable and installed the system professionally. We are extremely pleased with the system and have been taught how to use it to its maximum potential by Hero Renewables' workforce. Any problems have been quickly resolved either over the phone or by e-mail. The staff were most friendly and personable and very anxious to please.


What would you have liked to know before you asked suppliers to quote

We were lucky in that we had prior knowledge of solar panels and solar thermal and a reasonable estimate of how much the system was likely to cost, so we did not need anything further in advance of the quiote.


Would you use this company again?

Yes

Ratings

Service

Product Knowledge

Explanation of how to use it

Value for money

Product meets expectations

Over All

5

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Observer Ethical awards Winners 2011