Viewing recommendation for:
Hero Renewables Ltd by Nancy Clarke -
Technology: Solar electricity
Product Make: Solar PV
Product Name: 16 PV Solar Panels and Tesla Battery - Solaredge
General review of your supplier
We encountered Hero Renewables at the National Homebuilding and Renovating Show at the NEC in Birmingham where they were the only company exhibiting the Tesla storage battery. Their customer service was very good indeed. Tom Mastin spent a considerable amount of time and effort explaining the system and his talk was followed up by a site visit to agree where the various components could be placed to ensure the best and most convenient results from the system. In terms of value for money, we had some idea of the cost of a PV system without the Tesla battery storage having already had a quote some time ago from a local company and found the quote from Hero to be competitive.We are very happy with the system installed and, with some guidance from Hero, have learnt how to use the system to get best results.
What would you have liked to know before you asked suppliers to quote
Nothing else, because Tom Maslin's explanation of the system answered all our possible questions.
Would you use this company again?
Explanation of how to use it
Value for money
Product meets expectations