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Viewing recommendation for:
T4 Sustainability Ltd by whitedoor64 - 02/03/20

Technology: Solar electricity

Product Make: Sunny Boy Inverter

Product Name: SB 2500HF-30

General review of your supplier

My solar system broke down last Sunday and my original installer is no longer trading and  it is a worry who to turn to.  I found T4 Sustainability Ltd via SMA, an MCS Certified Installer.  When I rang them on Monday, I left a message and within minutes I had a call back.  I explained the situation and a little later Paul Chandler rang me and arranged to visit on Wednesday.  The communication was very reassuring in itself.  Paul got to work straight away, checking the inverter then checking the isolators.  He found a poor connection and the cable charred and contact melted.  Paul nipped to base returning with a new part and after fitting it and the circuit tested, I was back up and running.  The price of this repair was very reasonable too.  I cannot fault this company from start to finish and will not hesitate to use them in the future.  I highly recommend T4 Sustainability Ltd.

What would you have liked to know before you asked suppliers to quote

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